ForumGeneral Gambling DiscussionPayout/withdrawal method (Skrill)

Payout/withdrawal method (Skrill)

2 years ago by Keebo2
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3457 views 4 replies |
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2 years ago

Hi


Can anyone please explain what would happen if my email address of my Skrill account is not the same as the email address on my casino account? And would it be a good idea to cancel the current withdrawal request and redo it with a Skrill account with the same email address as my casino account....

Keebo2
2 years ago

Hello, you should ask this question to the casino as well as advise Skrill, I'd say.

https://www.skrill.com/en/support

Radka
2 years ago

Well last night a consultant in the live chat room of the casino told me it was important for the same email address to be used on Skrill however this morning a different consultant told me that was not important as long as I sent the correct Skrill info to the accounts department. (Which I did) I also sent accounts department a email asking for advice regarding the matter but no response from them as yet...


Keebo2
2 years ago

It seems that even their staff could use some Skrill support. Anyway, it is good you are in touch with them. I think that they have to sort this out in the accounting department first. I'd give them a few more days.

Keebo2
2 years ago

Hello,

how are you doing? Have you solved this Skrill problem? 🙂

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