12 months ago
Send your documentation to clientservices@mifinity.com and ask them why it's being rejected you will get an answer in 24hrs but not at weekends
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- Social Media & Community Specialist
Send your documentation to clientservices@mifinity.com and ask them why it's being rejected you will get an answer in 24hrs but not at weekends
Hello everyone,
I have the problem that I made a deposit with the Virtual Mastercard via Skrill, because now I have to verify the card until I have my balance again.
can add.
But that's not possible because Skrill has no intended use
allows and I therefore have the Vierstellingen verification code
cannot see or have received.
I contacted Mifinity several times via email and
an alternative is required.
Unfortunately, in the end I always get the same answer, namely that there is no other option.
Has anyone had the same or similar problem?
I would be very grateful for your support.
Greetings
TTulip
Hallo zusammen,
habe das Problem das ich eine Einzahlung mit der Virtuellen Mastercard über Skrill getätigt habe,denn jetzt muss ich die Karte Verifizieren bis ich über mein Guthaben wieder ver-
fügen kann.
Das geht aber nicht,weil Skrill keinen Verwendungszweck
zulässt und ich somit den Vierstellingen Verifizierungscode
nicht sehen kann oder erhalten habe.
Habe Mifinity über Mail mehrmals kontaktiert und
eine Alternative gefordert.
Leider bekomme ich am Ende immer die gleiche Antwort,nämlich das es keine andere Möglichkeit gibt.
Hat jemand gleiche oder ähnliche Problem gehabt?
Wäre euch für Unterstützung sehr Dankbar.
Grüße
TTulpe
Hi, according to what I can see, support probably didn't give you the answer you wanted. Does that mean there is no alternative to do it ? I've moved your post here and hopefully someone will be able to help you as many players have experience with Mifinity.
Fingers crossed it all works out well.
You're welcome, if you manage to sort it out in the meantime, let us know. I'll be waiting.
When you go onto the app to your account where the balance you want too withdraw is you will see the withdrawal options, in my case the bank account I verified. You might see that the option your looking for is there but you might have to verify that option which if I read you post correctly is Skrill
I received your email I have replied with an instruction to what I need to clarify your situation and get the problem resolved.
Nigel
I have emailed them this morning stating that you are having problems understanding how to get your documentation verified and this has caused you to become distressed and confused by the process and could they send you an explanation as to what they exactly need for you to be able to make your withdrawal. I hope this helps
I got a reply in 24hrs from Amy in which she said they cannot discuss someone else's account with a 3rd party so I just wrote back as I knew this and said the reasons I wrote was to explain that you were confused and distressed and I just wanted to draw attention to the problem your having and had attached your email and documents and would they be so kind as to contact you. That's the best I can do.
this is the reply I got you will have to cut and paste it into translator to see what they said. Biker managed to sort their verfication out and it was done quickly. I wish you the best of luck getting your money
Why don't you use Revolut, I recommend it, it's the best and once you know it well, you have all possible payment methods in one in a second. You can connect any card you have to Revolut and no matter what bank or wallet, you can transfer between cards in a second in the currency you want, normal crypto, you can even use gold if you prefer.
A czemu nie używacie revolut polecam w takim razie jest najlepszy i jak dobrze poogarniasz sobie go już to masz wszystkie możliwe formy wpłat w jednym w sekundę. Możesz podpiąć każdą kartę do revoluta jaka masz i bez względu jaki bank czy portfel robisz transfer między kartami w sekundę masz na revolucie w walucie jakiej chcesz normalnej krypto możesz nawet w złocie jak wolisz.
Mifinity is an ewallet and an accepted method of payment and withdrawal to and from your bank account. It's free to deposit direct from your registered bank account and the withdrawal fees arnt that expensive. You use the app which is simple, you just have to follow the procedure for verification, your passport and bank statement. Support at Clientservice@mifinity.com have always been more than helpful with any enquires or problems. I'm not sure why this person is having a problem but if they write directly and attach the documents they have provided for verification I'm sure mifinity will explain in simple terms what they are doing wrong.
I definitely use such wallets, I didn't know minfinity, but it has Astropay Neteller and even some unknown ones without support and out of curiosity I checked it and everything works.
But I rarely use revolut anymore, another league, wallet and bank account, at the same time, all transactions within the application are done with virtual Visa and Mastercard cards, you can have probably 12, even every crypto, all in one is great, and the 24/7 support is also a 10. I recommend it.
Napewno tak korzystam z takich portfeli minfinity nie znałem ale ma astropay neteller i nawet jakiś nie znany bez wsparcia i z ciekawości sprawdzałem go dziala wszystko.
Ale korzystam już rzadko revolut inna liga portfel i konto bankowe jednocześnie wszystkie transkcje wewnątrz aplikacji robisz kart virtualnych Visa i Mastercard możesz mieć chyba 12 nawet każde krypto wszystko w jednym jest rewelacja a wsparcie 24godziny na dobę jest też na 10. Polecam.
Email where you write when there is a problem with verification clientservices@mifinity.com
And if you mentioned this email and it doesn't work, here's the phone number for the customer service verification department
4407904603665 minfinity
Email gdzie pisze się kiedy jest problem z weryfikacja clientservices@mifinity.com
A jeżeli o tym mailu mówiłeś i to nie działa to numer telefonu do obsługi klienta działu od weryfikacji
4407904603665 minfinity
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