Mifinity problem, who can help?

Hello everyone 🙂

I tried to deposit at Omnislots via Mifinity on October 4th, of course it didn't work out. First I turned to Omnislots, then to Mifinity. After several emails I got the following answer:

On 10/08/22, 16:36, "Jennifer (MiFinity Client Services)" wrote:

Your request has been updated. To add additional comments, reply to this email.

Jennifer (MiFinity)

8 Oct 2022, 15:36 BST

Love .....,

Thank you for contacting us. Please note that after verifying your account, we may determine that your transaction has been reversed.

Funds will be credited to your account within 3/5 business days.

The 3 to 5 working days are over and I still don't have my money. After further emails on my part, I got the answer from a Chester, the case is being reviewed. To make matters worse, I suddenly can no longer log in to Mifinity, I should write to support and then wait another 100 years for an incompetent answer, of course.

Since I'm not that stupid, I did some research and found out that you can complain about the MFSA, which is called arbriter financial services. A complaint on the site costs €25 but I don't want to do that to myself.

Are there other options? Has anyone had a similar experience and can give me tips?

Hello,

sadly, this is the first time I'm hearing of such an issue with Mifinity.

If you trying to log into your account now, can you see any warning or explanation, please? Sadly I can't think off anything useful at the moment 🤔.

Hello Radka,

Yes, I've been paying via Mifinity for years, this is the first time I've had this problem.

When logging in, I get a message that the login failed and I should contact the support email address. I won't post there anymore because I haven't received an answer.

Hello Sowieso,

I guess this is exactly the case for their support to step in. I only hope that you will get some answers or a solution very soon. 🤞

Kindly let us know how it goes, I'll be here.

I can finally log back into my account after a thousand emails 😑 it was probably because I changed my cell phone number and the old one was still saved there 🤦🏻‍♀️ and I still don't have my money they keep putting me off they said yes me, they would have transferred it, there were no bank details from me in the account, I never stored my bank details because I didn't need it, now you have to let yourself be lied to 😒 I don't know what to do anymore either. That's theft. I can only advise everyone to be very careful with Mifinity if there is a problem with a transaction, you will never see the money again!

Hello,

I'm sorry to hear this 🙁

Anyway, I thought that pairing your banking information is necessary to be able to use the funds and make transactions, well I was wrong it seems.

My mifinify account is inactive, how can I activate it?

Hello,

I answered you here, but it seems this post provides different information. Please post a screenshot.

Can you at least access your account? Usually, the account is reactivated by depositing money in it or transferring money out. At least it works for PayPal... I could not find detailed info for MiFinity, though.

So what do I do the code is limited to that. My says

Hello everyone,

Today I logged in to Mifinity. After I submitted all my personal login details and received a verification code on my smartphone, I didn't know what to do. Now the question is, where do you have to enter the login code after being prompted? I can't find an input mask anywhere where you can do it. Either there is a mistake here or I'm just naive. Can anybody help me further?

I would be very grateful

Hi did you try to ask the support in this situation ? I think they should be able to guide you on what to do and what not to do, or where to enter this code. Of course, I would be happy if players could help you if they have encountered a similar situation. 

Anyway, will you check with support ? 

Thanks for the answer, I'll try it👍

Perfect, then let us know if they helped you and how you solved it if it was successful. It might be useful for other players as well. 🙂

Yes, of course!

I suggested to Mifinity that I delete my account for a new registration. Let's see if Mifinity gets involved.

I'm now waiting for a response from them and will get back to you.

See you then

Best regards

Contact support at clientservices@mifinty.com and they will help you. They don't work weekends but normally answer an enquiry in 24hrs. I always found them to be more than helpful and my account runs really smoothly.

Thanks, I've already written to them and am just waiting for a reply.

Good luck with that! We're waiting breathlessly 🙂

Me too!

Thanks

Since we have learned that they probably won't write off over the weekend, I hope that it will be as soon as possible in these next few days and everything will be sorted out. Good luck. ☘️

Hello,

After the error was on my side because the necessary app was missing, the registration worked completely smoothly. You can definitely only use the account after verification, right?