Hello there.
Most likely, due to a very unclear translation, I'm having a really hard time finding the merit of this story.
Allow me to start with a question: What is the actually issue you aim to resolve, please?
You know, the way I see it this is a crystal clear scam practise. Rest assured, there are no working algorithms out there, especially not available through the social media channels. Despite this obvious scam, the aspects I have to mention in order to explain the depth of this whole situation. From what you said so far, I'm convinced you are not even aware of the casino's terms, are you?
Just to be sure, did you register your account on your own, or did "Carla Arces" create an open on your behalf?
To help you out a bit, I could use a few hints.
I'll wait for your reply.