Hi, for a start it would be good to say what game provider you are talking about. Could you describe your situation a bit more please?
Aha, from the title you gave to this thread I thought it was some other one.
But I'd say there's a lot written about pragmatics and bonuses here on the forum. There are players who have had luck and those who have encountered a similar situation as you. Do you have any bonus history where you could show that you really didn't do so well? Did you buy these bonuses in the slot or did you get them when you made spins in the base game? What was your bet?
Be cautious about where you play and always stick to trusted and verified websites. What you’re describing sounds more like fake versions of games that some casinos might use, especially with providers like Pragmatic Play.
Unfortunately, there are platforms that implement copied games where RTP and other factors can be manipulated. This can lead to experiences like the one you’ve described.
Stay safe and always verify that the games you’re playing are from original, licensed providers.
My question here is, if I can, of course, if it is even possible to recognize when a game is fake, and what could be done in such cases?
I believe only an official licensee can intervene or even tell if a game is fake. Isn't that right?🤔
When it comes to fake games, here are some steps people can take to recognize them and stay informed.
Check the Demo Version:
You can compare the demo version of the game on the casino’s website with the official demo on the game provider's site. If there are any differences, it might indicate something is wrong.
Analyze Traffic Using Tools:
For those with advanced IT knowledge, tools like Wireshark can be used to verify where the game’s traffic is going. If the traffic is directed to the official provider’s server, that’s a good sign. If it’s not, there could be an issue.
Licensed Casinos Can Also Have Fake Games:
Even licensed casinos sometimes implement fake games and switch them on and off for a few days at a time. This is why it’s crucial to stay vigilant.
As a completely legitimate casino, we strongly oppose such unethical practices. If we were involved in such shady activities, we wouldn’t be discussing this openly. :)
I’m about to send you two screenshots:
The first screenshot is of a game we suspect is fake because it differs from the original. You can see in the upper-right corner it says Sweet Bonanza TM without mentioning Pragmatic Play.
The second screenshot is the official version from Pragmatic Play’s website, showing how the demo should look. A demo should never differ from the official version.

We might be wrong here, but the demo game should never differ from the official version on the game provider's website. :)
Thank you for this explanation and providing the hints.
I hope that it'll be helpful to our users and they stay alert.
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