Hi I'm running into the same problem as "Mattpaken" I have been verified since 6/29/22 and My bitcoin address was accepted by kyc verification and they stated that it would be sent to the withdrawal department and would be processed in 3 to 5 days and yet nothing. I talk to there support team and I keep getting the run around saying just a few more days lol..will someone help me with the please .thank you
Hello,
You've already submitted the complaint, so I will skip the usuals. I think that if you've successfully passed the KYC, it should be a matter of days to get your winnings, especially while crypto is used.
I hope we will be able to help you, you have waited long enough, I'd say.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
