Hi I'm running into the same problem as "Mattpaken" I have been verified since 6/29/22 and My bitcoin address was accepted by kyc verification and they stated that it would be sent to the withdrawal department and would be processed in 3 to 5 days and yet nothing. I talk to there support team and I keep getting the run around saying just a few more days lol..will someone help me with the please .thank you
Hello,
You've already submitted the complaint, so I will skip the usuals. I think that if you've successfully passed the KYC, it should be a matter of days to get your winnings, especially while crypto is used.
I hope we will be able to help you, you have waited long enough, I'd say.
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