I have to tell you about my experience with jackpot joy.
I had a rather large win from JJ, close to £200k.
Bare in mind, I had been using them for several months.
When I came to withdraw my winnings, I was asked for proof of funds, despite being verified, and jj stating they were satisfied with everything.
Withdrawals were getting returned stating they were "under review"
Many calls and emails later, I successfully withdrew £80k
My balance stood at £100k, and they would not allow me to withdraw, again stating, "under review" this went on for 4 months, being fobbed off and lied to.
I escalated my complaint to no avail.
I also had 2 complaints in where they kicked me off clearly on purpose which made me lose out on £18k, then another game malfunction losing me £6k.
November 9th 2021, 8am came a knock at my door. I was arrested on suspicion of money laundering, due to a report from jackpot joy. I had even been told the previous day by jj that the account was still under review.
I had my mclaren 570s seized, my crypto wallet with over half a million, bank accounts, all my computer equipment, losing my business instantly due to this.
JJ had verified me, and paid out £80k, but decided when time to pay the £100k, they would have the police "check i wasn't money laundering"
My mental health suffered to the extent of attempting to...... You know what.
Lost my business, my reputation and all of my money.
Thanks JJ, you ruin lives for gain.