Withdrawals on rtbet (page 7)

I will wait for Monday, then it will be 14 days, so 10 working days. I will file a complaint on Monday. Thanks

Keep us updated, please.🙏

whatever happens, I'll report it.  according to their policy, the refund time is 3 working days, from the day after the refund request. we are currently at 10 working days, 13 days. I have written to them several times, they always just ask for my patience. customer identification was not done despite my specific request, they said it was not necessary. I have a total of 3 refunds in progress due to daily limits. 400 euros, 400 euros, 250 euros. it's about my oldest refund now, but none has happened so far.

now...

I can see that you have submitted the complaint and our team will shortly start resolving it. Just please be patient and soon they will get back to you.

Keep us informed regarding all the news.

Hi,

Like others, I'm now waiting 8 working days for my payment of 1500 euros. I'm always being put off. Apparently the financial department has so much to do. I contact support every day, but they have no idea. Always the same answers. Can I exert pressure through you?

Hi, if you read this thread as you said you will see that you are not alone. It's really possible that the casino has had enough, so I would try to be patient. Of course you can use us, but we give casinos 14 days to sort it out, so I'd try to wait until then. Or you can file a complaint and wait with it as well. 

Anyway, was it necessary to verify ? 

Verification was not necessary for me either.

I have already submitted a complaint. It is always the same delaying tactic. They are supposedly trying to make the payment as quickly as possible

Hmm, did you make it here or somewhere else ? Because I didn't see anything on our site, but that's okay. I hope you will be able to collect the money and you will be satisfied. But there's nothing to do but wait for the moment. 

I'll keep my fingers crossed.🤞

The complaint went directly to RT. Now my withdrawals have been cancelled due to a technical error by the service provider who makes the transfer.

Unbelievable. Now I have to start all over again. Why can't we do anything about it? What can I do?

You can file a complaint here with our team, because I can see tht you haven't done so yet. Hopefully they will be able to help you out.

Here's the link you need to follow to do so.

I'm glad I made a withdrawal and I didn't get the money for two weeks and after several times of communication they blocked my account https://m.rtbet1.com/gr/ can someone help me? my email

Before the casino blocked your account, did you manage to verify it or not? What reason exactly did they give you for blocking it?

I would suggest you submit a complaint here with our team, and they will surely find out more regarding all this. Just follow this link to do so, please.

Let us know how it goes and if you have any updates regarding your case.