ForumComplaints DiscussionVerification duration!

Verification duration!

3 years ago by Dami92
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3667 views 8 replies |
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3 years ago

The best online casinos distinguish themselves in bonuses and payouts. The odds in a top casino are simply better than in a casino that is a bit smaller or has a somewhat more limited range. In top casinos, the chances of winning are not necessarily greater, but you can bet in more different ways.

Edited by Daniel 3 years ago
Reason: Forbidden link
Automatic translation:
Dami92
3 years ago

Hi, honestly, it's not true that the verification usually takes few hours or 1 day. Especially not now during this Corona time, when many people work from home or they're in quarantine and casinos are short on staff.

Yes, there are moments when the support has time to verify you while you're waiting on a chat, but sometimes, they have hundreds of documents in the queue.

If you're not verified during 5 business days, then I'd start being worried. I understand that you're worried about losing your remaining 2k. I've never played in Wolfy casino, but maybe it's possible to set there a loss limit so that might be the solution to make sure that you won't lose it. If the option isn't there, then there's another old-school option: you can find someone you trust, ask him to change the password on the website for you so you won't be able to access it. The person will tell you the password once you get an email confirming your verification.

The last option is to ask the customer support for self-exclusion. Let's say you could close your account for a week.

3 years ago

Hi!

Just to let you know, your account has been verified today with some delay, due to the weekend and national holiday. We will proceed now with your withdrawal as you were informed via email. Normally accounts are verified in up to 12h over the working days if the documentation is complete, and over the weekends it may take a bit longer.

Apologies for inconvenience caused and best regards!

Dami92
3 years ago

What do you mean? Aren¨'t you verified now? I talked to the casino representative and he said your account has been verified yesterday.

Dami92
3 years ago

I talked to the casino representative and I believe you've already managed to resolve it with them. It seems that they had some troubles with one of their payment providers.

opphawks
3 years ago

hello in which casino do you play? I have more problems with large casinos than with smaller ones, is my experience.

Automatic translation:
3 years ago

I play Instantpay and Fastpay. They pay off very quickly.

Automatic translation:
3 years ago

https://youtu.be/6oRvHDsu3u8

sardapoor
3 years ago

What is it? Why did you post it here?

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