ForumComplaints DiscussionThe question of a casino

The question of a casino

5 months ago by siyon2876
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2732 views 30 replies |
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5 months ago

Hello, it concerns my withdrawal, it is delayed

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5 months ago

I'll get back to you later, I'm still waiting for a response from the casino

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siyon2876
5 months ago

Hi, could you tell me what casino it is ? Also how long has your withdrawal been delayed ? I assume you were asking why that is ? One more question, sorry there are so many but have you already verified in the casino ? 

Jaro
5 months ago

My withdrawal is being processed. So I'll get back to you if I have problems, thanks. I'll get back to you


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siyon2876
5 months ago

Okay then, and could you at least mention the casino ? 🙂

Jaro
5 months ago

Hello my friend. Casino is called hitnspin. My papers they are under verification so we can wait please. Tell me what you think about this Casino please

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Jaro
5 months ago

Jairo, could you provide us with the body responsible for these gaming companies

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jrodrigues32
5 months ago

What are the documents you want.casino is still processing my papers. We'll have to wait and see thanks

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5 months ago

Hello my friend. Casino is called hitnspin. My papers they are under verification so we can wait please. Tell me what you think about this Casino please

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5 months ago

Sure, so when the verification is over let me know how it went. 

Regarding the casino itself, you can take a look for yourself. It's got the biggest possible safety index it can get, so I'd say that's the first good sign. If there was something, they try to deal with complaints, which is a second good indicator. So I would say it was not a bad choice and I firmly believe that everything will go smoothly. 

I'll wait to see how it all develops. 

5 months ago

Jairo, could you provide us with the body responsible for these gaming companies

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5 months ago

Hey, if you mean the license that is responsible, according to our review it is currently- Curacao Antillephone N.V. (ANT)

If you click on the green letters, you can also read the information about this license. 

Anyway, why do you ask, do you have any experience with them or are you currently dealing with something ?


Jaro
5 months ago

Thanks for the help. I'll let you know if there's anything

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siyon2876
5 months ago

You're welcome, I'll look forward hopefully, for the good news. 🙂

Jaro
5 months ago

Can you help me if they mess up. Because everything happened legally. They requested additional documents and I have sent all the documents. They told me to wait a few days to get an answer

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siyon2876
5 months ago

Of course, we give casinos 14 days to sort out the KYC and withdrawal process, so if nothing changes and you still don't get through this process, you can contact us and our team will try to help you as best they can. 

So we'll be here for you. 😉

Jaro
5 months ago

That was really kind of you, thank you very much 🙏🙏🙏🙏

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siyon2876
5 months ago

That's what we're here for, I'll wait for an update. 😊

Jaro
5 months ago

I have almost 1000 reais to receive from them

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Jaro
5 months ago

Hi, I don't really understand what you mean.

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5 months ago

I have almost 1000 reais to receive from them

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5 months ago

How long have you been waiting for your withdrawal here ? Have you been told why you don't have the money yet ? Have you managed to successfully verify there already ? 

Let me know where you stand in your situation. 

5 months ago

Hi, I don't really understand what you mean.

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5 months ago

Well, what I mean is that when you said it's kind, that's why we're here, to make even a tough situation on the forum better. And of course I'll wait to see what the casino has to say about the documents you sent. 👍

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