1 year ago
Hi everyone, I have a problem with Stelario.
I requested a withdrawal of 400 euros, I receive an email asking me to send documents, I send documents and nothing...
Days pass and I ask in chat to resolve the situation, they tell me that they sent me the email with the request for documentation but nothing arrives, they give me an email address to send everything to and obviously I forward the email... like this 4 times... I sent 5 emails to the address kyc@stelario.com but to date still nothing... I'm starting to despair.
Has anyone had the same problem and solved it somehow?
Thank you
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