ForumComplaints DiscussionRecensioni negative kingsmaker

Recensioni negative kingsmaker

4 months ago by PRINCESS1
|
1966 views 12 replies |
|
Add post
4 months ago

Hi, I read negative reviews for payments never received....I won a sum of money....will it ever be paid?

Automatic translation:
4 months ago

Good morning, how do you open a complaint and how long after non-payment?

Automatic translation:
PRINCESS1
4 months ago

Good morning. May I first ask you at which casino you experienced this delay, and when exactly did you request your withdrawal?

4 months ago

I haven't encountered any delays yet, I just read some reviews about it.....the site is kingmaker2.....at the moment they approved the first withdrawals requested xo they asked me to verify the account k it wasn't expected before ...let's see what happens

Automatic translation:
PRINCESS1
4 months ago

Kingmaker Casino, I see. So when exactly did you start with the verification?

Usually we give casinos 14 full days before we intervene, but that doesn't neccessarily mean that it always should take that long, of course.

4 months ago

I saw that the first withdrawals were already credited, I don't understand why they have now asked for account verification

Automatic translation:
PRINCESS1
4 months ago

It may be because the first withdrawal was only a small amount, in my opinion. 🤷‍♀️

Have you sent all the documents needed?

4 months ago

I sent everything... anyway I don't think so because the sum is €1500

Automatic translation:
PRINCESS1
4 months ago

I see. And do you have it already in your bank account, or does it only say that it is approved?

4 months ago

It's already on the account....but now how long will it take for the other 1500 visa kc is the account verification? Are the times getting longer?

Automatic translation:
PRINCESS1
4 months ago

I would say it depends on each case. Did they receive the documents yet, or don't you have this kind of information from the casino?

4 months ago

I don't know if they received them

Automatic translation:
PRINCESS1
4 months ago

Alright, let's hope everything will be approved soon and you will be able to get the second withdrawal as well. Please let us know when you do; we will wait for your response.

Join the community

You must be logged in to add a post.

Sign up
flash-message-news
Don’t miss any news from the gambling industry
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news