As you said, it worked normally back then. As you probably know, you have to wait. I know it sucks, but maybe the casino is just a bit busier.
What I would call decent casinos - are all with a good or above-good rating. But the rest can't be assured in general. KYC verification itself can take up to several days, the transfer also depends on the payment option. If you only care about the withdrawal speed, stick with crypto.
Keep in mind that crypto has also its disadvantages.
I have had a withdrawal pending for two months and they have not yet paid me, after several weeks of lies and delays they have told me that my account needs to be verified for them to approve the withdrawal, I sent them all the documents they asked for but my account is still without verifying and they do not pay and they do not respond to the email, what can be done in this case?
Hello, I replied to your post here: https://casino.guru/forum/casinos/rabona-casino---general-discussion/10#post-103312
So, it would be great if we both were talking in one thread so the communication won't be messy.
Thank you very much. 🙂
File a complaint here at Casino Guru so they can help you like me.. I may not be justified even though I am absolutely right, but here the people are doing an excellent job.. and I thank them very much.. you should also do this it is a casino that is simply illegal in all.. I have lost tens of thousands of euros, I am addicted and they let me make a new account, I made a deposit normally with my same real details and I played for two days and won €1,850 and they blocked my account as a duplicate when it is not a duplicate account. .because duplicate account is called when you have two active accounts, I had one, and also how come they let me play with my same details except email and phone number? While I'm addicted? How come they don't have safety valves? I still hope that I will be vindicated with the help of Casino Guru.. I hope the same for you as your case is easier than mine.. good luck..
oti xeirotero exw steilei ta egrafa panw apo 5 fores to kathena kai apla den mou dinoun kamia apadisi exw perasei ta 2 stadia tautopoihshs kai menei mono i dieuthinsi.. mexri twra milaga me to live chat kai mou elegan na ksanasteilw to apodeiktiko dieuthinsis opws k ekana kai oti tha me enimerwsoun me email pragma to opoio den exei ginei POTE gia kamia periptosi! shmera milisa me to live chat kai enw milousame tin 1 fora mou ekleise kai den anoige kai to ksananoiksa 2h fora mou eipe autos pows mporei na me voithisei kai meta afou tou eipa ta parapona mou den pira kamia apadisi ekleise to live chat kai twra den mporw na to anoiksw kan.... TERASTIOI SCAMMERS AIDIASTIKOI
Geiasou. May I ask you a favor first, please? It is not possible for the auto-translator we use on our website to translate your post whenever you write "greeklish", so if possible, please write in Greek, and it will be easily translated to other languages.🙏
So now to your issue with this casino. Please make sure that all the documents are in the right format and good quality. If they are not, that could be the reason for rejection. You should ask the casino about it as well.
How long are you actually waiting for the verification process to be done, if I may ask?
Please let us know if you need our complaint team to intervene, we will guide you through the process.
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