ForumComplaints DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 94)

9 months ago by kirekin
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4 weeks ago

Nyss spoke with the gambling inspectorate. I told you that several Swedish companies act as a 3rd party payment operator for these casinos. It sounded like they didn't know what was going on. At least he said I should report it. These companies may not act as a 3rd party without the necessary permits or licenses to do so.

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BettyBetty
4 weeks ago

This is the response I received from Visa a few months ago when I pointed out the use of incorrect merchant codes to circumvent the credit card block

Thank you for contacting Visa.

I apologize for any inconvenience.

Please note that Visa does not have contracts with merchants or cardholders. These are managed by our client banks and financial institutions. The bank that recruits vendors willing to accept Visa cards is called a "merchant acquirer".

As you know, if you have any disputed sales transactions, you may be entitled to a chargeback. Chargebacks are reversals of disputed sales transactions.

Visa chargeback rules and regulations apply to all Visa credit and debit cards. As a Visa cardholder you have the right to go to your bank and ask them to request a refund if the goods and services purchased with your debit or credit card are not provided as specified . This also applies if a merchant goes out of business.

If you have problems with a merchant, let the bank that issued your Visa card know. Visa financial institution customers have access to the appropriate Visa rules and regulations. They also have access to customer complaint notification forms, which should be used by the financial institution to document and archive this type of complaint. You can contact them directly using the address or telephone number on your Visa statement or on the back of your card.

Thanks for writing,

filefile

Edited by author 4 weeks ago
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Gez80
4 weeks ago

Did you talk to them over the phone?

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4 weeks ago

Hello contact TOPCOM?

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staderennais53
4 weeks ago

Also need this please, if anyone has let us know

Edited by author 4 weeks ago
C2D2
4 weeks ago

Can you send it to me too?

C2D2
4 weeks ago

Can you send to me too please plumbs_shelter_0n@icloud.com

4 weeks ago

Svar från rankbeasts:


After the investigation found following , this is not our transactions because even from the screenshot it is clearly seen that name is different from that one rankbeasts.com with Stripe and you should have payment receipt on your email 

where it is clearly shown rankbeasts.com / Rankbeasts LTD


If you have them on your email then you have payed to us if not this is not our company.

We use only Stripe and Paypal only. Do you have payment Receipts ? 

Please attach them. All receipts comes from Stripe or Paypal directly with our details.



Dem ljuger för dem använder också Mastercard Det är dem .

Edited by Romi 3 weeks ago
Reason: Made the links passive.
Jasmon
4 weeks ago

No, what they say is true. It is a different company at a completely different address.

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4 weeks ago

Legal services around Brussels


anyone have an idea about this one? Could it be Loyaltek (since they are based in Brussels)?

Bibble58
4 weeks ago

Now they sent me ex they also use revolut.


Stands on their transactions revolut

Rankbeasts.com


Maybe they don't want to admit it


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4 weeks ago

The Casino operates under a Curacao sub-license as the Casino is incorporated here. As such, the Curacao license is a neutral offering license and Sweden is not a prohibited territory under that sublicense. As such, the Casino has acted within the framework of the sub-license held by the company.

The MCC codes you refer to are not generated by the Casino, it is the PSP that can assign MCC codes as such. We would like to clarify that, contrary to what you have mentioned in your emails, the Casino cannot influence or decide on these codes in any way.


Can it really be true that PSP is responsible for mcc code?


According to a legal contact, I have every right to know which PSP the casino uses when it comes to trade to Europe.. But can it really be that simple that PSP are responsible.. because in that case it means that the casino is completely innocent??


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Anonymized609
4 weeks ago

But does that mean that all casinos are innocent?


and that the responsibility lies entirely with the PSP? (Payment Service Provider)

Is that a correct perception?


but how does the casino get paid if there are lots of different companies that stand as recipients?

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Anonymized609
4 weeks ago

Okay. I understand. The legal help I have says I need to find out about the PSP before I can proceed..


don't want to mention as they might read the thread.

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Lucid_1337
4 weeks ago

Hey, thanks. Did I understand correctly that feastingmen/amegagame returned you when you contacted them through their site's email or is digikey down?

I've been waiting a week for an answer from amegagame without success. How long did it take you to reply?


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4 weeks ago

Astropay is PSP.. Can that be true? And will they give in?

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Anonymized609
4 weeks ago

Got a reply after 2 days where they said they would check it out.


Then there was silence, and I emailed and asked for an update.


All of a sudden I see that a refund has been started on Revolut but I got no more answers. So just keep writing to them

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Lucid_1337
4 weeks ago

So did you charge back through Revolut or where did you find out that the refund has started?

I was also told that we are checking the case and it's been a week since I sent them messages without success, they don't answer.

how long did your silence last until they made amends?

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Anonymized609
4 weeks ago

I didn't make a refund on Revolut so it must be amegagame / feasting who paid back themselves.


It took 5 days until I saw that they started to refund.


Write to them again and ask how it's going and what's delaying etc.

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Nille
4 weeks ago

The casino does not give you such details. And yes, it is payment providers that mix with codes. But the casino is not completely innocent. It is at the casino that you enter all your card details and according to the casino, payments with Mastercard are secure.


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