ForumComplaints DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 53)

1 year ago by kirekin
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549984 views 5610 replies |
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Anonymized603
6 months ago

Check their answers.


That they have nothing to do with old man I replied that they are lying and that it is cheating.


I would suggest, again, that you watch your language

And read more carefully

We do not offer gambling nor any other services or products. We offer a voucher payment solution to merchants of all different categories





Automatic translation:
6 months ago

thanks man my transactions are 2 years old and i wanna send them an email, do you think they will refund them?

Anonymized603
6 months ago

Now did I describe it like that?


But you are on the bank statement so I need an invoice from you. Have sent you that you had received the money.? I have shopped with you

Don't you see the bank statement I sent?




They are unpleasant.

Don't think they will refund.

I also said that I played at the casino and it went through them.

Maybe the casino is responding

Strange that customer service is so rude






Automatic translation:
Anonymized603
6 months ago

Thanks man do u have like a discord where i can get more information about this?

Lucid_1337
6 months ago

You won't get anything. I emailed yesterday and got a reply.

They are unpleasant.

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Anonymized603
6 months ago

Det står att det var jag .Att dragits pengar från mitt konto .


Jag skrev så i första mejl


hereby request an immediate refund of transactions made in nivember / december 2023.Transactions in question made to you by card number ending  xxxxxxxx




These transaction are illegal as it contains a merchant code that also bypasses blocks set on cards in relation to gambling transactions and I have not received any service from you.




According to the rules of the Mastercard circuit, the transaction is subject to chargeback. Could you check my card details through your system and refund all transactions.




Please acknowledge receipt of this email at your earliest convenience, and I look forward to a swift resolution.


Är det fel ?



Edited by author 6 months ago
BettyBetty
6 months ago

who refunded you bro?

Rugbyguy82
6 months ago

Who’s this for?

k5bpm2f8xy
6 months ago

Support@elegro.eu

ajb4
6 months ago

What was the amount?

Jasmon
6 months ago

What did they say to you? They dont even respond to me.

Lucid_1337
6 months ago

Good afternoon 


We provide a voucher solution ( as explained on our website) that is used by online merchants. As such you would need to make direct contact with the merchant that you shopped with.

Anonymized603
6 months ago

What was the name on the transactions for Gumball?


They want me to send in proof...

6 months ago

Just recieved this from Golden Bet....does anyone have any suggestions what to reply with? Or is there no point?filefilefile

Rugbyguy82
6 months ago

No point they say the same they don’t accept liability

6 months ago

My GDPR request was also shot down by Worldline/PaymentIQ so I will now drop the case and leave this subject about refunds alone. The best outcome from all of this is that have no urges to gamble again. Especially now when I realised more how it works, even though I did before, now it's more clear. Combining that together with watching slots streamers rip 5-6 days in a row in general, then maybe having one decent day, I feel even less inclined to gamble.

I will initiate a process with a few crypto exchanges to close my account there also, such as Checksum and Uphold not to be able to use those either in the future. We all know gambling doesn't make anyone happy except the casinos and casino affiliates.


My swedish gamban was unblocked today, but I blocked myself right away again. That felt nice.


Anyways, good luck and take care!

6 months ago

I still have not received any feedback from the bank (Swedbank) then I also chose that I wanted compensation temporarily until the investigation is ongoing.

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DynamoHarry
6 months ago

They probably check these things. I can imagine people having a good time. Swedbank should take action against it. Allow everyone to chargeback. Then I can promise that they would have stopped these casinos and chasing players in Sweden.. But yes, that will never happen

Automatic translation:
6 months ago

GUM BALL PAY!


ANYONE RECEIVED A REFUND?

In the email it said that they would land on the account within 14 days.. Please say that they will arrive within 14 days 😂

Automatic translation:
Anonymized603
6 months ago

Did you have to wait a long time for the payout?

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