2 weeks ago
0
Reposting incase you missed it 🙂. Just wanted to ask how and what you said to canapay to get your refund please thanks
Ok no probs thanks I think I may be ok its just the fact the bank got me so much back then I lost a chunk again doing the same thing it may be ok just waiting on my chargeback complaint reply its been a week now longer than last time for a reply that does not mean its bad they may be raising them but if rejected i need to appeal it then its the FOS but I did have a gambling block on and asked them to close the site due to gambling and they ignored it so totally rogue site plus they have never replied to any emails so plenty of ammo what goes against me is doing the same thing again but Zopa credit card did them twice so its easy done both for big amounts and several transactions
I know the feeling mate been down that road myself but with this happening to me I am done with gambling and wasting my money
Ah sorry mate. People are writing and quoteing me all the time and I just not see everything.
Max@canapay
I have been in contact with the police office in Zadar as well as the porezna uprava (IRS) in Croatia because even its a small amount we are talking about this is a cause of fraud.
As someone struggling with gambling addiction, I had placed a gambling block on my account several years ago to prevent any gambling-related transactions. Unfortunately, I recently relapsed and used my funds to play at an online casino.
Despite the gambling block in place, the casino employed a fraudulent merchant to disguise the true nature of the transaction, thereby bypassing the block by using an incorrect Merchant Category Code (MCC).
This practice, known as "transaction laundering," is in direct violation of Mastercard regulations and qualifies the transaction for a chargeback.
The casino's intentional use of a fraudulent merchant to circumvent the gambling block is a clear breach of Mastercard rules. If the MCC had been correctly set, the transaction would not have been authorized. I took the proactive step of setting up restrictive measures to avoid gambling, but the purposeful and illegal practice of transaction laundering exploited a vulnerability in the system, facilitating this transaction despite the block.
Although I authorized the transaction, I did not receive any goods or services from this merchant. The funds were directed to the online casino, which used this merchant to bypass the gambling restrictions on my account. The expected delivery date for any goods or services, if applicable, would be the same as the transaction date. However, since no goods or services were provided by the merchant, I am requesting a chargeback. In light of these circumstances, I kindly request that you process a chargeback for the full amount of the transaction. I appreciate your understanding and prompt attention to this matter.
It is not so much money we are talking about here so please make the refund and we can turn the page and just forget this matter.
Oh amazing thank you! Did you actually get in contact with the police? I wonder if I copied this word for word I'd also get a refund haha. Thanks again, appreciate the reply.
Max@canapay.com?
Just one thing.
If you do chargeback through your bank. DONT lie and dont fake, a friend of mind did fake photoshop picture that he baut a travel from one of this fake mechants. The bank contacted the swedish police - which contacted the police in Estonia where the merchant was. And the estonian authorties investigated the case and found out that my homie faked everything. He is now facing charge regarding fraud, serious fraud...3-4 years in jail could it be.
I highly recommend you all - go through the merchant... that is the only solution. Or try to be honest with your bank but there is almost impossible to get refund from your bank if you are honest. 0.1% of all people here have been lucky that way...
I did think that haha! Did you actually contact the police and is it max@canapay.com? Will get writing an email tomorrow! Thank you!
I know you think that mate but it bites back again im doing my best now one to one meetings with gamcare advisor referral that last an hour never did this before so taking it seriously and trying when you have that money its hard to repel it
Well done mate for getting the help. You will get there just need to keep moving forward if you feel like relapsing get In touch with this forum and I am sure you will have loads Of support from everyone here
Thanks good to know yes deffo need help its 6 sessions of 1 hour i need help regardless of getting the money back or not to have a future so im hopeful it all comes good
If (after searching) you cannot find website/email address linking your transaction description to a merchant or payment processor how can you lodge a chargeback? Banks/credit card providers obviously want you to provide evidence you’ve tried to resolve prior to chargeback? Or does this ironically support your case highlighting the company doesn’t even exist?
Any help appreciated.
Nikotpf active web was used for goldenbet when i depo'd with them, not sure if slotmonster is under the santeda international umbrella.... makes me think these 'casinos' are more linked than they're letting on
Did you manage to contact them? If so what was the outcome please? And yeah probably all linked in some way!
I hope you all get your money back and that the banks start taking responsibility when complaints are made. I will end Revolut now, as they never take complaints seriously. Have a goal with Swedbank about Partbusters, but it feels difficult to win it when you don't have proof or a receipt. Banks refuse all the time when it's easiest for them. I keep getting back that it's a payment processor. Yesterday I contacted Orangeshop.com.cy when it was on the withdrawal, they replied and wrote that we have nothing to do with the transaction. Since it says on REVOLUT that this is where the money has gone and they are not involved, it is difficult to find the mafia. Also contact spaceedge.io but the person who owns the place said I should contact Swedbank and solve it that way. They know that the banks do not spend time on small amounts for us ordinary people with average salaries. Also reported Quick bit to the Swedish Financial Supervisory Authority for money laundering with all their sewing sites which they say they are not involved in. But I hope you fight on!!!
Jag hoppas ni alla får tillbaka pengar och att bankerna börjar ta ett ansvar när man gör reklamationer. Revolut kommer jag att avsluta nu, då dem aldrig tar reklamationer på allvar. Har ett mål med Swedbank om Partbusters, men känns svårt att vinna det när man inte har bevis eller kvitto. Bankerna avslår hela tiden då det är lättast för dem. Jag får tillbaka hela tiden att det är en betalningsförmedlare. Igår kontakta jag Orangeshop.com.cy då det stod på uttaget, dem svarade och skrev att vi har inte något med transaktionen att göra. Då det står på REVOLUT att det är dit pengarna har gått och dem inte är inblandade då är det svårt att hitta maffian. Kontakta även spaceedge.io men personen som äger stället sa att jag skulle kontakta Swedbank och lösa det den vägen. Dem vet att bankerna inte lägger tiden på små belopp för oss vanliga folk med medel löner. Anmälde även Quick bit till Finansinspektionen för att tvätta pengar med alla deras sytersidor som dem säger att dem inte är inblandade i. Men jag hoppas ni kämpar på!!!
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.