HomeForumComplaints DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 238)

1 year ago by kirekin
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747,405 views 6,578 replies |
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1 month ago

Awesome guys! Thank you.


Bitsent/fomiline and goriwire are the ones I am going to struggle with I think, but I have the communication which is always a reply of "get the law enforcement involved and we'll refund". So we will see! Also received DSAR from them proving all the transactions, but funny enough the casino's names aren't on them 😏

Lucid_1337
1 month ago

Great i got treated the same

1 month ago

ARN (National Board for Consumer Complaints) has approved my report and forwarded it to Revolut and requests that they respond to it now


It applies to transactions under "Luxtel" "Getmygamekey" "Grotobook/Mydates" etc. They denied all chargebacks within an hour and marked them all as "invalid" and they refuse to proceed even though I pointed out that I did nothing wrong.


So let's hope they tighten up now.

Automatic translation:
1 month ago

Brilliant, is that a Swedish thing? The more legal people involved the better.

In reality we need the media to find out about this, if you look at all the companies same CEOs seem to pop up! Should these people be arrested, absolutely!

Dt100
1 month ago

Yes exactly!🙂


There were actually 2 different articles about this in the Swedish media a few weeks ago on one of Sweden's biggest news sites. (DN/Dagens Nyheter)


The first article was about how foreign casinos fiddle and use shell companies to bypass various restrictions


The second was solely about the CEO and his company Quickbit/goriwire etc where he was hanged with a picture and where they confronted him by pointing out that he let Swedish players use their service to make casino deposits

Automatic translation:
Lucid_1337
1 month ago

Do you have an article about the ceo of quickbit please? I could use that in my case

Dt100
1 month ago

Absolutely!


https://www.dn.se/ekonomi/pengar-till-kritiserade-kasinon-gar-via-partiledarens-bolag/


However, the article is behind a paywall.

Automatic translation:
Lucid_1337
1 month ago

I once spoke to Quickbit I think, as one of my merchants Wintermads, the registered CEO was someone called Serod Nasrat and he was former CEO of Quickbit I believe

Lucid_1337
1 month ago

May I ask how you reported to ARN? So which category, etc.?

Automatic translation:
Mrtasty93
1 month ago

Hello!


Department: Bank

Case type: Bank account


Counterpart:

Name: Revolut Ltd

Email: C

Address: 7 Westferry Circus, Canary Wharf

Postcode and City: London E14 4HD, United Kingdom.


I clearly explained that they rejected my chargeback even though I had not received goods from these companies that the transactions went through, gave them excerpts from Revolut and an email that I tried to contact the companies.


Also emails between me and Revolut where they write that they do not intend to help me more or less and see the case as closed.


Also brought "Terms and conditions" from most of these found on the pages where they nicely print that you have the right to a refund on several different points.


Edited by author 1 month ago
Automatic translation:
1 month ago

Hello! Does anyone know this merchants or got refunded from them ?

zamtransact services limited

skillz

denispyth
1 month ago

Zamtransact is at least Maguapay/theplatinum https://theplatinum.co/contact you can see in the bottom that its their "payment partner" in Zambia. I got 0 response from them at least

Lucid_1337
1 month ago

Nice, I'll try it 🙂

Automatic translation:
Mizu
1 month ago

They have 4 different sites with the payment partner Zamtransact . Just contacted the bank of zambia to report this maybe it ll help but i dont have hopes .

Post by jbias18 was deleted
1 month ago

file

Evidence that you can get them to chargeback under 12.7 if you use visa

1 month ago

I chased chargebacks again today looks like they are cold shouldering me apparently gambling is not covered that was it I said did you read all the evidence got told yes but I doubt they would have wrote and told me so I said put me on to complaints and I got a man who raised the complaint im not sure how it will go but as he sounded a bit dry compared to the last woman I mentioned I will take it to the ombudsman if required and you will need to cover it all as its a 100% win so cannot understand why they do not just raise them as everyone else is getting refunds.

1 month ago

I chased chargebacks again today looks like they are cold shouldering me apparently gambling is not covered that was it I said did you read all the evidence got told yes but I doubt they would have wrote and told me so I said put me on to complaints and I got a man who raised the complaint im not sure how it will go but as he sounded a bit dry compared to the last woman I mentioned I will take it to the ombudsman if required and you will need to cover it all as its a 100% win so cannot understand why they do not just raise them as everyone else is getting refunds.

1 month ago

This with your bank?

Mine have obviously been put through, but what ones are you trying to get? Extra ones?

paulmcewan05
1 month ago

Did the person you mentioned yesterday not help you?

Dt100
1 month ago

Hi bud the new ones after my relapse

Dt100
1 month ago

Ive got someone else now my relations helper in the bank cannot influence it i just called and got put through by chargeback team probs hand picked by them to a complaints handler as he knew my name before I spoke

Edited by author 1 month ago
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