3 months ago
Yeah dude I’ve put a new chargeback in with chase bank. Wintermdsm is saying I have to wait 3 weeks until the investigation is complete so I’m gonna file against them aswel.
Yeah dude I’ve put a new chargeback in with chase bank. Wintermdsm is saying I have to wait 3 weeks until the investigation is complete so I’m gonna file against them aswel.
just showing an attempt at contacting the merchant should be enough just request in the email saying you have received an goods or service for what there company do and you can even say they aint responding
But with grotobook they are saying that I have received goods etc. The bank will see that and not listen.. there's not really much you can do in that sense.
Online ebooks, but I have obviously contacted them and I got a bit hasty in the emails etc lol. However their own t&Cs state that a book not read can be refunded within 30 days which I did mention in emails! It's a tough one.
Faramp is supposed to be mobilium. They replied to me on the weekend...support@mobilum.com
They are still saying they can't find the payments. They show as helpersm London and visiola easy courses ltd.
I have sent bank statements and card details but still no trace apparently and I am getting very stressed
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