ForumComplaints DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 143)

1 year ago by kirekin
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545502 views 5585 replies |
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Dt100
3 months ago

Yeah dude I’ve put a new chargeback in with chase bank. Wintermdsm is saying I have to wait 3 weeks until the investigation is complete so I’m gonna file against them aswel.

Frewcrew24
3 months ago

just showing an attempt at contacting the merchant should be enough just request in the email saying you have received an goods or service for what there company do and you can even say they aint responding

Dustyd
3 months ago

wintermads just waste your time they will just be fabricating evidence in those 3 weeks

Elijahanth
3 months ago

But with grotobook they are saying that I have received goods etc. The bank will see that and not listen.. there's not really much you can do in that sense.

Dt100
3 months ago

what sort of company are they a book store ?

Elijahanth
3 months ago

Online ebooks, but I have obviously contacted them and I got a bit hasty in the emails etc lol. However their own t&Cs state that a book not read can be refunded within 30 days which I did mention in emails! It's a tough one.

3 months ago

ARCOMET , anyone?

Materialgirl84
3 months ago

Did you manage to sort that email? 🙂

Materialgirl84
3 months ago

Interesting! Well I really hope you get the outcome that you want! 🙂 take every penny from them!

Materialgirl84
3 months ago

Yes! Brilliant, hopefully we can all bring them down 1 by 1, I think everyone in this group who has used Santeda should report them and all their casinos to the UK gambling commission!

3 months ago

Ok I've tried Musicreverb and Faramp (Mobilium) today, just PAYMENT GATEWAY to find.

3 months ago

Do you have a contact regarding faramp?

Automatic translation:
ginana1
3 months ago

Faramp is supposed to be mobilium. They replied to me on the weekend...support@mobilum.com

3 months ago

Faramp is supposed to be mobilium. They replied to me on the weekend...support@mobilum.com

3 months ago

Many thanks

Have you managed to get any refund

Automatic translation:
ginana1
3 months ago

not Yet they’ve asked for statement, but I’ll let you know

3 months ago

not Yet they’ve asked for statement, but I’ll let you know

3 months ago

Ah ok

I have sent them an email now

All my deposits at the casino are listed as faramp only

Automatic translation:
Anonymized668
3 months ago

What do you need. I was the one who found paymentz and contacted them first. They helped me instantly

3 months ago

Anyone know


Smpf*gamingstar

Smpf* toolshaven



Tiekefnntn
3 months ago

Yes and I followed after you and refunded

Tiekefnntn
3 months ago

They are still saying they can't find the payments. They show as helpersm London and visiola easy courses ltd.

I have sent bank statements and card details but still no trace apparently and I am getting very stressed

Anonymized668
3 months ago

Out of interest did you email helpersm pro at all. When I emailed paymentz I also emailed them the same time. Never got a reply but got the refund and I sent in the same details as you

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