ForumComplaints DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 113)

9 months ago by kirekin
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Keiji
5 days ago

Have you got Enygma contact email

jimbrooke86
5 days ago

Have you tried disputing the transaction with your bank?

4 days ago

lol so I complained to ceg and they sided with the casino. What a joke, they literally stole my money. This is what they wrote, it doesn’t even make sense to me just sounds like a load of jibberish.

The Operator, in the view of CEG, has acted in accordance with the public information on its website, to which the Operator has referred to, as well as provided supporting statements.

The Player has based his/her claim on an (alleged) violation of a norm (unlawful action). Even if this would be the case, which CEG was not able to establish, the relative aspect of the unlawfulness means that the norm infringed by the perpetrator must have been codified in order to protect the interest that has been harmed. The norm on which the player has based his claim does in this particular case, however, not pass the relativity test. Whatever may be of the alleged breach of a norm, as a consequence of not passing the relativity test, it is ruled that the Operator has acted in accordance with rules and regulations pertaining to the issues relating to the player. 

4 days ago

I got a reply from the bank now after almost 60 days. They don't start a complaint. According to them, I have approved the payments myself. So there is nothing we can do. The banks have their backs on these pigs. So I closed your account at that bank now. They can pull

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Lottie48
4 days ago

Are they scamming though really? I understand it’s wrong to miscode and many casinos do this and refuse withdrawals etc but santeda are verified and pay withdrawals out same day.


you played there, lost and now want the money back. You knew of the risk when depositing. Doesn’t seem right this. If you won you wouldn’t be complaining about miscoding

Gez80
4 days ago

Exactly the same answer I got.


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4 days ago

Hello,

It is a criminal offense in some countries to falsify the true reason for the transaction by referring to false coding.

The player usually doesn't notice anything because it happens in the background. My bank has blocked the card three times and demanded an explanation because of transactions with dubious companies across the continent. The player is drawn into the money laundering quagmire, even though he only wanted to spend money on online gambling. Furthermore, this payment processing opens the door to money laundering and illegal funds can be laundered.

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Tiekefnntn
4 days ago

Fair comment.

However, if they act unscrupulously (possibly illegally) in regard of miscoding, using 3rd party processors and circumventing Gamstop etc. how can you possibly believe that you'll get a fair crack at the whip when it comes to their games? Where does their bending of the rules stop?

As for payouts, most of the time payouts yes, although they'll leave you enough time to cancel the withdrawal, and all of a sudden need verification of a card you've used once. All to slow the process down to allow the no doubt compulsive gamblers time to think they can win more and blow the lot. Same day? Nonsense.

Anyway everyone's entitled to their opinion...

4 days ago

Exactly the same answer I got.


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4 days ago

Exactly the same answer.

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4 days ago

If you're going to do a chargeback anyway, the ONLY chance you'll get money is to LIE to the bank. If you are honest, you won't get any money. However, I do not advise you to lie, but also do not waste time being honest and trying to get money that way. The bank sucks completely. Mastercard and Visa don't care either. So it is only for these casinos to continue accepting money. But remember one thing, the Swedish banks have started denying money that comes from these casinos. So you only play at a loss.. you can only send money but not receive

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Frewcrew24
4 days ago

I can 100% see it from both sides. I have been scammed myself by many names on this thread but none from any santeda casino (rolletto, goldenbet etc) they always paid my withdrawals and within 24 hours.

4 days ago

My problem is I have money in my account & they suspended me and they never sent me any of my money back. Even after contacting CEG they sided with the casino, I just want my money back or at least my deposits

4 days ago

To be honest I don’t even know if any of these casinos are fair play. Coming to think about it, I’ve never really seen massive wins. They only allow you to draw out a certain amount per day/week too

xxkjxx
4 days ago

Oh that’s completely different then. Who are the merchants?

xxkjxx
4 days ago

That's what the bank said to me even though I had gambiling blocks on my card and international payment blocks on card, but the reality is if the gaming site is using misscodes and fake merchants to override the banks it's also the banks responsiblility to have extra security in place to counter act these fraudulent tactics it just means no one is safe

Tiekefnntn
4 days ago

WINTERMDSE, the other ones I’ve managed to chargeback.

xxkjxx
4 days ago

They've stopped replying to me

jimbrooke86
4 days ago

Same, once I sent off my bank card details and statements, they just stopped replying. Someone in the thread got a refund from them so I was optimistic something good would come out of it, but nothing. Now I’m at a loss

Loohis
4 days ago

I found Mydates is dota2store.online


They don’t bother replying though

4 days ago

Regarding the casinos’ payment policy, I can say:


I won €20,000 in a Curacao casino listed here and got paid out within 3 hours.

Won 2300 euros in another Curacao casino and didn't receive a cent because of alleged T&C violation.

I've had similar experiences in casinos with MGA licenses. In general, you can say there are black sheep everywhere, which is why it's important to report the black sheep here.

I'm done with gambling, I've lost bank accounts thanks to the operators' payment methods and I'm about to go to court for money laundering...


They are criminals, they break laws all over the world and the player is the one who gets screwed.


Be sure to remember the following sentence:

You win more in the end if you don't play!

Edited by author 4 days ago
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