Permanent account ban

Good evening, some time ago I made accounts with my data in casinoly and rabona and I won on the first day both a lot of money, especially on the first. For the deposits that I made, however, I used my husband's card, to his knowledge, I did not know that it was not allowed and then they froze my accounts, asked me for identification, etc.. I was willing to send all the information, as I did.. I sent for identification and my card and my husband's, but despite all this, both companies permanently banned me, in accordance with the terms and conditions... I have to say that yes, they mentioned this, but there was no fraud and in general they were not at all negotiable so that we could find a solution, since I had nothing to hide, I sent everything for identification.. they found the opportunity, that is, I think they should not give me a single euro since the money was already a lot.. do you think it could be done anything else??

I'm sorry you've made such a mistake.

You know it is usually stated in the terms and conditions every player should only use his or her payment options. I strongly recommend you keep this experience in mind - always read the terms and conditions to avoid misunderstandings. Now when the damage is done, the only option I'm able to offer is to submit a complaint.

Don't worry - it is free. To get a better idea about it works, browse this guide, please.

https://casinoguru-gr.com/odigies-epilisis-paraponwn

So, once you're ready, this link allows you to create the complaint.

Let's hope there is a chance to help you out, despite the fact you've made a mistake. 🙏

Is there still a chance to make a complaint?

Hi, there is a chance for you to start a complaint. Let's see if you will be successful, as I read about your case from three months ago. 

Anyway, let us know when you open one and how you are getting on with it. I hope it will be possible to help you somehow, but I don't want to promise anything. Good luck. ☘️