ForumComplaints DiscussionMelbet security department harassment

Melbet security department harassment

11 months ago by mdrakibhassan6465
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1828 views 4 replies |
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11 months ago

My account number is 577867227


I registered the account in mbet. I made deposit lot of amount now i have 700000BDT in my account. was deposited from melbet cash agent. I try to withdraw my funds but i can't security department rejected my withdrawal request. They said that contact with security department via email i was provided all valid documents 100% but my account was blocked without explanation, the account is still blocked, I fulfil all the requirements of the security service of melbet, for all the proceedings in my account, I was provided with the following documents:


1.Photo of the National I'd card both side.

2. Deposit slip.

3.A photo of me on the background of melbet securities email on mobile phone with where I hold a national I'd card.


Documents all everything fine but they play with me verification verification.



After that they said that send all documents via notarized. It's totally harassment. I was provided all documents on mail why again send notarized on Germany. 


I'm from Bangladesh here gambling illegal. Documents notarized Germany it's very tough matter. 


Why harassment me like that? Its my account my own money why harassment 


Please Let me know what melbet want to do with me.? Will you active my account or just play with me.? Melbet play verification game with me.


Just stop playing with your customers. 


#What is the procedure that is carried out with my account?


#The timing of this procedure?


#A complete and concise list of necessary documents for its completion.


#Explanations that the rules do not specify specific documents that can request melbet.


*This case isn’t solved.


mdrakibhassan6465
11 months ago

You know, the casino won't most likely address this issue here. You can, on the other hand, submit a free-of-charge complaint. Read this guide to understand the basics, please.

Then proceed to the complaint itself, if you'd like.

#WhatDoYouSay ?

6 months ago

look

their T&C says they have rights to suspend one’s account without out providing any reasons

file

from the beginning, u have chosen this casino, you would lose.


but this is what is generally called a scam.

International criminal organization.

so an option here.

https://www.interpol.int/


Interpol could help.

avirex
6 months ago

If you have some kind of issue at this casino, we will be glad to help whenever possible. Please let us know if you need us to intervene, we'll wait for your reply.

avirex
6 months ago

Even though it is not the best situation that can happen to a player, in some cases they can close the account without giving a reason. If you don't have any balance in your account then it is possible, although I think it would be fair to give a reason. 

So it happened to you and you have no idea why ? 

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