ForumComplaints DiscussionHypocrisy to the power of 10!

Hypocrisy to the power of 10!

1 year ago by Anonymized537
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1 year ago

Good bye,


my matter primarily relates to players from Austria, because here the topic "online casino" is actually clear - i.e. there is only one valid gambling license and all other casinos are illegal with regard to their casino offer (the legal situation in this regard is according to the ECJ , OGH, etc. clearly, which countless lawsuits/court proceedings won have already confirmed).


I've also successfully dealt with a few cases myself (one of them with a more than considerable sum of money), but I still find the hypocrisy or audacity of the various casinos simply unbelievable:

Since I have no problem with naming names, I refer to the "Hello Casino" here!

Until recently, this also offered illegally, but quite obviously resigned by ending their presence in Austria with the note "Due to gambling regulations, we do not accept games of chance from your country".


There can't really be a clearer "admission of guilt", but you wouldn't want to believe it is possible, because although you have offered the casino an out-of-court settlement, it has not been accepted - at least until now - (some should now be of the opinion that this is generally not done, this is a big fallacy that I can substantiate from several personal experiences).


Be that as it may - I'm more or less not concerned with a lawsuit (at least the lawyers are happy about it...), but with this article I would like to inform all "victims" about it and encourage them to assert their rights to assert yourself and not to be discouraged by the audacity of the various providers... because that is exactly their plan!

Automatic translation:
Anonymized537
1 year ago

I have one big issue when it comes to asking refunds from casinos due to the missing Austrian license. There are players who are 100% aware of the fact that the casino operates illegally on their market. They willingly deposit their money in the casino and hope for a win. But they also deposit their money with a clear intention that they'll request a refund in cases when they lose. That means they want to play with no risk and I'm strongly against it.

Of course, targeting vulnerable players who are blocked in the locally licensed casinos is another case. If the casino tries to take an advantage of such players who willingly excluded themselves from online casinos in order to protect themselves and then they get targeted with foreign casinos who want to abuse their situation, then they deserve to get the full refund.

Daniel
1 year ago

Aside from the fact that I'm certainly not going to discuss it, just the following:


If there were no illegal casinos, no player would have the opportunity to play "without risk"...

So what's the real problem then?!?

The casinos act INTENTIONALLY illegally, so every player also has the right to act or react intentionally if necessary!


The best part is that the Supreme Court (OGH) has already officially confirmed that it is absolutely no problem that the players knew about it, because the corporations have known for many years that they are operating illegally and they want this knowledge from the players reproach... it doesn't get any more outrageous!!!

Conclusion: You get your money back even if you knowingly did it!


This is about PLAYER PROTECTION in Austria and that is exactly why there is only one license, because the only legal provider pays very close attention to the protection of players, for example by setting maximum deposit limits and only allowing relatively small amounts to bet while playing can easily deposit many, many 1000 euros within a few minutes at the illegal casinos and just as easily bet 10k in a blackjack table game, for example!

THIS IS SICK and that's why these *** ILLEGAL casinos should finally disappear from Austria!!!

Some corporations have already figured it out and pulled out, but many others continue to risk it, hoping they won't be sued because players don't dare!


And you have pity on such companies, dear Daniel?!?!?

NO more questions, because with that you have disqualified yourself and it shows which lobby you belong to...

Automatic translation:
Anonymized537
1 year ago

I also don't have any questions. I suppose it all depends how much control you want to give to any institution/state/government over your life. It also depends on who creates these regulations. For example when it comes to Germany, they also have the regulation that should protect players. But what's the result? Players have decreased RTP by 5% compared to other players (casinos pay 5% from every spin so they get this amount from players), they can't do fast spins, so when you play a game with a higher volatility where you basically wait for triggering the bonus feature, you need to play for a very long time and the spins are just boring. You also have a limit of how much you can spend per month across all casinos, so if you're someone who earns a lot, the whole gambling world is a pretty boring place for you, because you can afford to spend more, but you're not allowed to.

So yeah, I believe such regulation is terrible and it's better to have no regulation than the one they have in Germany. Even though you're basically saying that I support casinos, I support everyone's freedom of choice. Do whatever you want with your money, play whenever you want, but when you feel like it's getting out of your control, then the casinos that try to abuse it should be punished.

That's why we invest our resources into the Global self-exclusion initiative that should give any player the possibility to get self-excluded from any casino in the world. That's what players need the most.

Edited by author 1 year ago

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