GG BET BLOCKED AFTER A BIG WIN

Hello, my name is Karina, today I played on the gg.bet website and bet on cs go, after I won back the bonus and decided to withdraw 3000 hryvnia, I was blocked because I made a deposit from my boyfriend’s card (it was just automatically in the phone) earlier I made deposits from his cards and everything was fine, but now when the amount was larger, the site blocked me without any warning after I sent the statement from his card that was requested.. I hope I can help with something here

kristina.s@casino.guru can you help)

Hi friends, how are you?

Hello there.

I'm sorry about this issue, but usually in most casinos it is not allowed to use someone elses card to make deposits. It should be always stated in the terms of each casino.

There can be some exceptions when you have a joint account with your boyfriend, and our complaint team could be able to help you out.

May I ask if your account is fully verified at this casino and if you were able to make some withdrawals there before?