Gambiva Casino experiences (page 5)

When exactly did you request the withdrawal, and have you already thought about filing a complaint?

I hope I have good news. Just got the attached email. I requested the withdrawal on December 23rd. I will get back to you when/if the money reaches the account.

Today I finally got the KYC verified (since 24 december), and then I got this email stating fake facts about using bonuses so my winnings are voided. This is straight scam man. What can I do?

I requested a month ago but never heard anything. After a lot of emails yesterday suddenly there was a chat button. In the chat they told me that I need to verify my email and phone number. We did that together. After that they said I had to send my documents again for verification. They say they don’t look at the documents before you verify email and phone number. Then she told me I had change my withdrawal from 4000 to 4 times 1000. Did all that and now I’m waiting again.

I spoke to a real person in the chat for sure! I still don’t believe in a good ending. But we will see!

Will it help? I think it will not!

It's a scam; they cancel your money under the pretext of bonuses (I didn't accept any).

Hello everyone.

I myself am waiting for a withdrawal at Gambiva Casino.

It has now been 72 hours and time is ticking.

I read here that many people have had problems with withdrawals 🫣.

I will return with more information later.

And now the money reached my account. Just a few hours after the email with the confirmation that my email was approved. Must say that I am really surprised. I will NOT play there anymore. I hope you have luck with your withdrawals

How did you do it?

Nice 👍

I still haven't received my withdrawal. They tell me it's because I used bonuses, which I NEVER accepted because I know they're a scam. I'm talking to them and I hope they reconsider and correct the mistake because I find it unbelievable that they're doing this.

Hope it works out. With everything you read, it doesn't look bright unfortunately.

For me gambiva.com did the same....just said "your withdrawal was declined" and blocked me from logging into my account. Gambiva.com is a Fraud. They still send marketing messages and bonus offers. I really don't understand how these scammers can operate and why banks and money transfer companies allow this....let alone the game providers.

You should probably only play at those that have a Maltese license.

We'll see how it goes for me, I'll fight to the end.

we could talk to these guys at guru to start a complaint

Hello.

After many days of waiting for withdrawal and verification, I made the decision to cancel the withdrawal and play the money.

A piece of advice from me if you want to play. Choose a casino with a Maltese license in the future.

I also see that you can leave complaints about casinos under your profile here on guru.

I really hope things go well for the rest of you who are having bad luck with this casino.

Good luck everyone 👍

Great, definitely add it and let us know if you got the money. 🙂

Thank you for describing the situation. If you still have patience, you can try to wait until you complete the verification and then I hope it will be possible to get the money.

You've been waiting for quite a long time, so if you want to file a complaint just to be sure, I'll understand.

In any case, whatever changes, be sure to let me know.

I already replied to you yesterday in the thread you created. Let's try to communicate in one place so we don't discuss the same situation twice.

Thank you.

I'm very sorry to hear that. I thought you would wait and if it wasn't resolved, you would file a complaint with us. So why did you decide to lose the money in the end? I saw that the player wrote here that he managed to get his money, so I think that even if there was a delay, it could be resolved. 

Basically, the casino won without anything happening, so you either get your money or they should face some kind of penalty if they don't pay you. 

That's why I always recommend not playing and submitting a complaint instead.😕

I'm glad you got your money and somehow managed to calm down the other players who are also waiting here.

How long did it take you to get your money?