Beware this site is not legit and will do what they have to do to avoid payouts! I signed up over the weekend it was a bit glitchy on my phone so I played out my spins and then switched to my computer it then saids it my login doesnt exist even though I got the welcome email, it glitched a bit more but finally got my account up I won a little over a grand so I went to verify my account like it said waitede all weekend to be told Monday that the account that had any balance in it was terminated due to violating the rules by two accounts... I emailed and I used the chat feature I showed them the screen shot of what I won and they are ignoring me so leads me to beleive that is their way of not paying up and yes the site is still glitching I strongly recommend not putting any money into this site seems pretty obvious they are scammers and will find loop holes to avoid paying people what they owe. The people in Chate replied one sentence and ignored me after that. As I said this site is a SCAM. And my next stop online today is wirth the better buisness bureau . If you have a problem on there beware they will not help you. To back up what I am saying I have included the chat trasncript. Just thought Id spare anyone out there the aggravation of giving these crooks a dime of their hard earned money!
Good day and Welcome to Casino Extreme! How may I be of assistance?
Barry
Hello my name is Theresa , I just recenetly joined this site and when I went to do the verification it came back saying I had two accounts same screen name as it turned out Im not sure what I did or how I did it all I know is that the winnings I won are gone and I am trying to to see where they were taken too? Here is a screen shot that I took the other day whilke playing
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But the confusion with my account explains why I cant login to the game sometimes but I dont understand how I got two accounts same screen name and why terminate the one with the winnings on it?
One moment, please. Let me see what I can do.
Barry
APPRECIATE IT
Hello
Hey there! At the moment we are experiencing heavy traffic, so please standby and as soon as possible, we will help you out. Thank you so much for understanding. Please state your request and wait for one of our agents to join your chat session!
Jarvis
Hello my name is Theresa , I just recenetly joined this site and when I went to do the verification it came back saying I had two accounts same screen name as it turned out Im not sure what I did or how I did it all I know is that the winnings I won are gone and I am trying to to see where they were taken too? Here is a screen shot that I took the other day whilke playing
image.png
172.17KB
But the confusion with my account explains why I cant login to the game sometimes but I dont understand how I got two accounts same screen name and why terminate the one with the winnings on it?
Hey there! We are really sorry but at the moment we are unable to respond to any chat request due to automatic system maintenance. Please come back in a few and we are sure to have all services up and running! In the meantime, you can freely use our casino as usual! Apologies for the inconvenience and thanks for understanding!
Casino Extreme
Hello and Welcome to Casino Extreme!
Please, hold a few moments.
Philipp
yes
You get free bonus on your first deposit
Philipp
get what bonus? So where did the money I win dissapear too?
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Balance removed due to multiple account violation.
Philipp
I dont even know how I got the aother account with the same screen name and the one you guys terminated is the one I played on so they picked the one that had a balance not the one that hadnt been being used I wasnty even made aware of the error which had to be a glitch until I verified my account .
the day I signed up it was glitchy on my phone but now I understand why it was letting me log in one sec and then not the next but it was not done on purpose
and if so why would I use the same login information
13:28
there has to be a way that shows that
hello
