ForumComplaints DiscussionCommunication with Antillephone nv 8048 / jaz

Communication with Antillephone nv 8048 / jaz (page 7)

2 years ago by Rubbe666
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1 year ago

file

Its official they do not have license... I think you should add this to guru casino review. Any suggestions if i can do something?

1 year ago

Hi,


I think I have a solution to have the informations about the owner of this fake website.


I've did some research and the website is host in UK

You can contact the company to alert them about the fraud and get informations :

Safenames House, 

Sunrise Parkway, 

Linford Wood, Milton Keynes, MK14 6LS, 

United 

Kingdom

https://www.safenames.net/about-us/contact-us


Also they have an address in Cyprus for their financial office : you can file a complaint to the Cyprus office :

http://www.consumer.gov.cy/meci/cyco/cyconsumer.nsf/All/3BFB3E56C5684EEAC2257FD5001F07B7?OpenDocument


Hope it helps

Tamera
1 year ago

Hello Tamera,

I sent this conversation to the data team. I believe that no license would be better than a fake license, but the result is sadly the same. 🙁

1 year ago

BET2U.COM IS FRAUD BOOKMAKER THEY BLOCK MY WITHDRAWAL I EMAIL THEM 100 TIMES BUT NO RESPONSE FROM SUPPORT TEAM


THEY INTENTIONALLY NOT WANT TO GIVE MY MONEY BACK


BET2U.COM IS LICENSE BY Antillephone

I EMAIL MANY MANY TIMES TO LICENSE AUTHORITY BUT THEY ALSO NOT RESPONDING TO MY EMAIL


certria@gaminglicences.com THIS ONE

MY ID 1134217890


BET2U.COM IS FRAUD BOOKMAKER LOOTED MANY MANY PEOPLE MONEY

EVERYONE SHOULD COMPLAINT AGAINST BET2U.COM

1 year ago

These are the responses you get from the Antillephone licensor when you send them a complaint

file

I had sent them a complaint about SuperBoss casino failing to pay several withdrawals. After I pressed a second time I got the answer to refrain from playing in their licensed casinos.

Automatic translation:
carsix79
1 year ago

It's simply a ridiculous reply from their side just to prove how serious they’re dealing with highly important inquiries !

I could suggest you to contact the supervising entity at first under this email address smessolutions@gmail.com where you raise your matter and describe more your case. In the event the disputed amount is not negligible, you can hire an attorney that will support you through the journey and you'll definitely get offers from the casino till you decide whether to pursue it in court or just to accept the offer.

Wish you in the following best of luck with your case

1 year ago

I'd like to share a brief summary that I received from our Complaints team. It provides general tips about How to contact the Antillephone N.V. (Curaçao) licensing authority:


Players that wish to submit a complaint can only contact Antillephone via email here: complaints@gaminglicences.com.

We can also recommend the following article describing the process of submitting a complaint to the Antillephone N.V. (Curaçao) licensing authority: https://casino-howto.com/blog/how-to-file-a-complaint-to-curacao-antillephone/  


Edited by author 1 year ago
12 months ago

Hello, good evening, could someone tell me where I can file a complaint with the online casino "Win at home" licensed by (License of Curaçao - Netherlands Antilles.) Since 2 months ago I won a prize and it has not been paid to me yet, thank you very much


Automatic translation:
romydelaplata
12 months ago

I tried to find this casino in our list, but it's missing. May I suggest you submit a complaint here first?

Use this link, then pick up the option "I don't know the casino", make sure to describe your problem in depth, plus add a link to the casino, please.

With luck, our dedicated complaint team will help you a bit.


2 months ago

I will describe my situation related to the PH casino, I had an account there for many years, recently when I tried to withdraw, my withdrawal requests were rejected and I was informed that I cannot play from the territory of Poland I talked to them for the from last month and their answer has always been the same, you will not receive withdrawal because you are in Poland, there is no Poland in countries prohibited in the terms and conditions on the website and it was impossible to explain to them that I had an account on the website for 10 years and I had made many deposits before and played for real money, my funds were stuck.


This morning I wrote an e-mail describing the situation with screenshots etc. to three e-mail addresses:

certria@gaminglicences.com

compliance@emoore.com

complaints@gaminglicences.com


I didn't receive a reply from any of them, but after a few hours I received an email from UsoftGaming (phcasino) that they would agree to withdraw my entire balance and close my account, I logged in to my account and withdrew the funds I received in a few seconds to my Crypto wallet.


I don't know which email recipient out of the three mentioned helped because I sent three emails this morning at the same time, but it is 100% certain that only thanks to this Usoftgaming agreed to withdraw my funds, because they haven't responded to my emails for 2 weeks, and today they send me e-mail and agreed to witdhraw after I wrote complaints to the three addresses mentioned above.


tyraxx
2 months ago

That's awesome news! And in my opinion the casino should have done that automatically sparring you this hassle!

Thank you for sharing your experiences, its good to know that despite the unnecessary period of waiting, you will get what's yours.

1 month ago

Hello everyone, I'm new here. I am wondering if anyone has had experience with bet365-eu.com. I won €17,500 at the bookmaker and they simply blocked and suspended my account, asking me to pay them €700 so that they would unblock my account and then I could withdraw the money. I told them to deduct from the won amount and to withdraw the rest of the money, but nothing, they didn't want to hear about it. I then asked them to unblock my account so I could continue playing, but they don't want that either. If there was anyone who could help me withdraw the money, maybe 50:50%. If there is, please contact me on e-mail: sakid1974@gmail.com to agree on the details. Lp

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