ForumComplaints DiscussionBitstarz declining big winning withdrawals due previous inactive closed account

Bitstarz declining big winning withdrawals due previous inactive closed account

9 months ago by rvang322
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1508 views 5 replies |
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9 months ago

It's been near 6 months since I've had my new bitstarz account. Due to not having my old phone number for password recovery to my email address to reset the the password for my old bitstarz account. I have already mentioned it to bitstarz and they approved even verified me on my new bitstarz account. I had no issue with withdrawals and such for up to 6 months. Up until today on the 02/05/2023. When I won aboht a total of 10k plus on slots and tried to withdrawal my funds. They declined my withdrawals and stole my winnings. Saying due to having multiple accounts. I have spent a d loss thousands of dollars on bitstarz only to get my winnings taken away from me when. I won big. I felt robbed, and disrespect in the worst ways. They deny knowing anything as far as me opening a new account and my rights by abusing their authority.. if that was the situation the. Why did bitstarz aprroved my new account and even verified me so I can deposi and notet me withdrawal? I feel cheated and robbed because they stole my winnings. I asked multiple time for them to do right by me and they seem not not even. My rights have been violete I need help

rvang322
9 months ago

Well, based on your version, I'm pretty sure there is one thing you can try.

For players in your situation, we provide a free complaint resolution center, which happens to be a good step for you. More details are just here in this guide 👈

All you need to do is cooperate. I hope you have screenshots of the aforementioned conversations, though.

Anyway, the complaint starts right here 👈, and I strongly recommend you to try that out.

How do you feel about that?


9 months ago


Yes although bitstarz. Closed my account I managed to screen shot my history of withdrawal and my recent winnings. And even downloaded the transcript when chatting with bitstarz chat. So that part is all taken care of. I have my betting winning history, deposit and withdrawal history screenshot saved.

9 months ago

file

9 months ago

That's the previous withdrawal I made prior on this complaint.

rvang322
9 months ago

Actually, this is not the complaint. To be honest, this is a forum where we discuss gambling-related topics.

So, in order to avoid misunderstandings, do you actually need help?

Is your money stack in a closed account, perhaps?

I'll be here in case you need support, ok?

Also, kindly get back to my previous post and mind the green links, - contains useful information.🙏

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