HomeForumComplaints DiscussionBank refuses payment. How do I get my money?

Bank refuses payment. How do I get my money?

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3 years ago
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3 years ago
deus

The payout at 1Bet worked great. However, my bank has returned the payment with the following reason given below.

The question now is: will 1Bet credit the money back to my account? And how can I withdraw the money??? Or do I have no chance? Please help. Didn't know that 1Bet doesn't have a license and it's about a payout of more than 2000 euros 🥹.


This is what my bank wrote:


According to our information, the payment service provider "Nuvei" handles payment processing for gambling providers who do not have the necessary permission to offer gambling in Germany. We will return all incoming payments from Nuvei to the sender.
 
We ask you to ensure that no further payment instructions are issued by Nuvei or non-licensed gambling providers to your C24 account.

Automatic translation:
faweanbi199
3 years ago

Hello.

At first, I would like to say you should never play in such a "casino" anymore. 🙁

Always do some research first, to prevent dealing with scammers.

The one we provide - as an example:

file

https://de.casino.guru/1bet-casino-rezensionen#tab=js-tab-reputation

Can't say what the casino intends to do now, but you should be suggested a different payment option. If I may advise, try to use some e-wallet to get the money out from this site as quickly as you can and never come back.

Let me know how it goes. 🤞

Edited
3 years ago
deus

Oke 1Bet credited the money back to my 1Bet account today. Since my bank rejected it because they don't have a license in Germany. Does anyone know if it works with Mifinity then? So even though it doesn't have a German license? Then I would try it now via Mifinity? Anyone know?

Automatic translation:
faweanbi199
3 years ago

How about asking Myfinity support first then suggesting this option to the casino perhaps?

https://www.mifinity.com/contact/

3 years ago
deus

Everything went great after a long wait.

Automatic translation:
faweanbi199
3 years ago

I'm glad to hear that! 🙂

Which payment option worked out? Other German players might be interested in the answer 😉

3 years ago

Wow, I'm new here, but it's nice to see that the forum is really helpful for the players to restore justice!

kurt03
3 years ago

You have no idea how happy I am 🙂 .

Welcome among us!

If you feel you can provide a good tip or advise other players, feel free to do so. 🙏

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