HomeForumComplaints DiscussionATEFIA CASINO ANALYSIS PROBLEM

ATEFIA CASINO ANALYSIS PROBLEM (page 3)

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1 month ago
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2 days ago
itus

From what I could find on the web it has the same operating mode as Winnita casino tikitaka etc., all sites which in my opinion come from the same domain.

That said, seeing other discussions on these platforms here at Casinoguru, they cause a thousand problems with withdrawals, driving you to exhaustion. But if you send what they ask for without arguing and patiently waiting for exasperation, perhaps you can get your winnings in deferred payments and spread them over several installments.

That said, I've been waiting 4 days for verification for the withdrawal.

I'll keep you updated.

Automatic translation:
19 hours ago

Hi. Since you’re also waiting for verification and I can see that it’s been four days, I don’t have any additional information at the moment.

I’m just a forum admin, so I mainly communicate with players about these kinds of issues and act as a first point of contact for players here. I also often share my own experiences with different casinos and discuss them with other players.

Anyway, I think four days is still within a reasonable timeframe, and you’re basically in a similar situation to the player who posted before you, although they’re already a little further along in the process. At least you may be able to help each other if you run into any problems. For example, if the other player manages to complete their verification, they might be able to share what caused the issue in their case.

Of course, if anything happens and the casino doesn’t provide you with any information or the process takes too long, I’d recommend contacting them directly and asking for an update. They should be able to give you the most accurate information about your specific situation.

What is more, we give casinos 14 days to complete the verification process. If they fail to do so and you’re getting close to that timeframe, feel free to update me, and we’ll try to assist you if necessary.

Hopefully, it won’t come to that and you’ll be able to complete your verification and receive your money without any issues. I wouldn’t want to speculate about how things will turn out, though.🙂

18 hours ago
esus

Good morning, the first time the proof of address and the card were screenshots a couple of weeks ago, then I sent it as a PDF as they wanted, with even a bank certificate, and they keep giving me the runaround, saying it's pending verification and they never do it.

Automatic translation:
16 hours ago
itus

As soon as I get updates, I'll share them on the forum. What's most important to me is to know if anyone reading this has managed to withdraw at least some of their winnings.

Automatic translation:
18 hours ago
esus

Good morning, the first time the proof of address and the card were screenshots a couple of weeks ago, then I sent it as a PDF as they wanted, with even a bank certificate, and they keep giving me the runaround, saying it's pending verification and they never do it.

Automatic translation:
15 hours ago

Sure, thanks for explaining the situation in a bit more detail. I’ve given you the link where you can open a complaint. So please do that if you’d like our team to get involved and assist you.

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