HomeForumComplaints DiscussionATEFIA CASINO ANALYSIS PROBLEM

ATEFIA CASINO ANALYSIS PROBLEM

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3 weeks ago
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3 weeks ago
grus

GOOD EVENING, I WANTED TO ASK YOU IF YOU HAVE ANY IDEA WHAT CASINO THIS ATEFIA IS. I HAVE DONE AN ​​ANALYSIS THERE AND THEY ARE NOT VALIDATING IT AND THEY ARE NOT VERIFYING MY ACCOUNT, EVEN THOUGH I HAVE SENT ALL THE DOCUMENTS. IS THERE ANYONE WHO CAN HELP ME WITH THIS?


Automatic translation:
dimasofianidis
3 weeks ago

Hi, I couldn't find anything about this casino in our database. Could you please send me a link?

From what you're saying, you're having trouble with verification. What exactly is the problem—are certain documents not being accepted, or what specifically? 

3 weeks ago

https://atefia8.com/gr/ THAT IS THE LINK OF THE CASINO what else you need to i send you ?

dimasofianidis
3 weeks ago

Thank you for the link. 🙂

Next, it would be good to answer me about the verification problem.

3 weeks ago

i send theme all the documentes that they ask about my adress passport and my viza card and they dont accept tha documents for tha adress and my viza try to speak theme in the chat and ai bot is awncering

dimasofianidis
2 weeks ago

All right then, tell me how long this situation has been going on? Do you also know why the documents you mentioned aren't being accepted? 

Jaroslav
2 weeks ago

they are not ancwering on my question it is 1 weak now they dont accept my documents

dimasofianidis
2 weeks ago

If the casino isn't responding and your documents still aren't being accepted and you don't know why, I'd probably consider filing a complaint if I were you. What do you think, would that be an option for you?

Jaroslav
2 weeks ago

i wanna make that but i dont know how

2 weeks ago

Sorry to hear about your troubles. It is often best to check if they have a specific support email or a live chat for faster verification issues

2 weeks ago

i wanna make that but i dont know how

2 weeks ago

As I can see you had a open complaint on the past. But never mind.

Here is a guide which will help you understand better everything about the process.

Here is a complaint form, you need to fill it and submit it for our team for review.

Can you do that please?

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