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Need help from administration

4,594 views 6 replies |
1 year ago
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1 year ago

I have problem with my gmail account. I am random draw winner from last pragmatic competition. After resetting my phone, I lost access to my gmail. Can someone help me

jorik
1 year ago

Hello, this is frankly quite unusual situation. I asked Juraj about his suggestion. It's really unfortunate anyway. Did you try to reset the password? Have you linked your backup phone number or secondary email address, please? It is a great way to ensure a smart account recovery.

jorik
1 year ago

Hello,

Just in case you were not able to access the email, I secured a solution for you. Kindly send an email containing the full email address you lost access to and send it with an explanation to [email protected], please. Upon receiving, Juraj will forward it to the Pragmatic Play representative.

Have you by chance recovered the account after all? I'm just asking 🙂

1 year ago

Thanks, finally I get my email to my phone

jorik
1 year ago

Great. So, everything has been solved?

Romi
1 year ago

Not yet I have not received my voucher, I sent mails to Juraj and [email protected]

But have not any reply

jorik
1 year ago

No worries at all. We got your email, and it will be dealt with soon. 🙂

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