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Need help from administration

 by jorik
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2,754 views 6 replies |
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I have problem with my gmail account. I am random draw winner from last pragmatic competition. After resetting my phone, I lost access to my gmail. Can someone help me

jorik

Hello, this is frankly quite unusual situation. I asked Juraj about his suggestion. It's really unfortunate anyway. Did you try to reset the password? Have you linked your backup phone number or secondary email address, please? It is a great way to ensure a smart account recovery.

jorik

Hello,

Just in case you were not able to access the email, I secured a solution for you. Kindly send an email containing the full email address you lost access to and send it with an explanation to juraj@casino.guru, please. Upon receiving, Juraj will forward it to the Pragmatic Play representative.

Have you by chance recovered the account after all? I'm just asking 🙂

Thanks, finally I get my email to my phone

jorik

Great. So, everything has been solved?

Romi

Not yet I have not received my voucher, I sent mails to Juraj and community@casino.guru

But have not any reply

jorik

No worries at all. We got your email, and it will be dealt with soon. 🙂

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