Hello, this is frankly quite unusual situation. I asked Juraj about his suggestion. It's really unfortunate anyway. Did you try to reset the password? Have you linked your backup phone number or secondary email address, please? It is a great way to ensure a smart account recovery.
Hello,
Just in case you were not able to access the email, I secured a solution for you. Kindly send an email containing the full email address you lost access to and send it with an explanation to juraj@casino.guru, please. Upon receiving, Juraj will forward it to the Pragmatic Play representative.
Have you by chance recovered the account after all? I'm just asking 🙂
Not yet I have not received my voucher, I sent mails to Juraj and community@casino.guru
But have not any reply
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