Winnita Casino - general discussion (page 8)

Just follow the link I have sent you in my previous post. If you need any help, let us know.

After making a nice win on Winnita, they asked me for my documents and despite having sent everything as requested and spoken to numerous operators, the bank statement never passes the verification process despite the data being clearly visible.

I hope someone can help me

Thank you

Good morning Minolo, you can contact me on WhatsApp: 003533545709, it's urgent

Minomilo, can you contact me please?

We have the same problem and trust me these won't help you solve it.

00393533545709

Hey, I see you're having trouble with verification? What exactly is wrong with your bank statement? Did the casino say anything specific about it? How long has this situation been going on?

I saw that you filed a complaint, so we'll try to help you with that, and in the meantime, you can feel free to reply to Katarina's questions. 

I don't know what's wrong, I did everything as requested by the operators in the chat and it's been going on for about a week.

Jaro you don't answer me anymore, what kind of assistance is this?

So if you get a rejection on a document, they won't tell you what the reason is? Does it contain everything a bank statement needs to have, if they mention it somewhere? 

At the first refusal, the operator told me that the card number was not visible on the bank statement and that was fine, I accept it, but since they had no way to show all my data plus the card number on the same page, the operator told me that I could send two photos but those were rejected too.

I also sent the PDF by email but no one responds.

this is the situation

What specifically should I answer, please? 

Oh, if they didn't have a problem with it, then I don't understand why they rejected it. When did you send the email? 

That's what I'd like to know too, but they never gave me a reason.

I sent the email on 11/18 with no response.

In this case, we can only guess what the casino's problem with your documents is. If they haven't told you anything and no one has contacted you, that's not a good sign.

Therefore, we'll have to wait until our team contacts the casino or, by some miracle, they contact you. 

Good evening, My name is Junior and I am contacting you because it has been 1 month since I booked the withdrawal on Winnita and up to today I have not received my money.

They asked me to verify my account and I did so by providing all the documents they requested.

Now they're telling me my bank statement isn't correct, but when I try to contact support via email, they tell me my documents are being verified. I don't know what to do anymore; I filed a complaint, and it didn't help.

I can see that your complaint is still in progress, so you just need to wait for the next reply, actually.

They are scammers

Two months have passed and I have not received the remaining €10,000 winnings.

If you contact them, they constantly change their story. First, there are the documents to verify, but they've already been verified. Finally, they said I need to provide a receipt for my payment, but it's me who needs to be paid, not them.

Reported as a scam and will file a complaint

003533545709, Asura can you write to me on whatsap please?

Good evening, can you contact them?

I sent 16 documents all different but nothing

Asura please let me know if you intend to file a complaint about how you will proceed, unfortunately I also reached 10,000 blocked and when I wrote the post there weren't that many so now I'm also thinking about filing a complaint if it continues like this for a while longer.

HI!

Of course I'll file a complaint. In addition to the scam, there's now also bullying, as I receive nearly 100 emails a day from wiinita asking for document verification. Even after I unsubscribed from their newsletters, the emails continue to arrive.

The documents are verified as shown in my profile.

Scammers!