Winnita Casino - general discussion (page 13)

Hi, I guess I understand what you mean, but I see that a bit differently for example. The rules exist so you know what you cannot do—you know that in advance, correct? First, you make the deposit, with no verification involved, and then you go through the whole KYC process because the associated withdrawal triggered the verification. That's why the casino is usualy not aware of you using someone else's card unless the KYC (Know Your Customer) has finished.

But hey, if the casino decides they will pay, I see no reason for further delay. I also hope it's all going to be okay. So please, let me know how it proceeds.

I absolutely don't want to start a controversy, and I know full well that I made an initial mistake with the card. However, my opinion is that the KYC procedure should start immediately, upon deposit and for any amount. If the ownership rule is so strict, it should always apply: accepting deposits without verification and only blocking withdrawals creates a serious imbalance.

I really hope the casino pays out and I'll update you as soon as I know anything!

I also wanted to satisfy my curiosity: why is there such a big difference between a €100 withdrawal (almost instant) and a €2,000 one? Does it really take 14 days, or is it just an estimate? That's why I preferred to split the amount into several smaller withdrawals. Do you think, if they pay, will they process the requests a little at a time or all at once?

Thanks for your help!

I see what you mean. You know, from a casino point of view, it's not very effective to verify every freshly made account, because a large portion of those layers will never make it to withdrawal anyway. But I'd say you can always ask the casino to run pre-checks on you after the registration. The point is that not every casino offers this option to players.

Besides, there are very few details the casino can check on an account with zero activity; that's another point usually mistaken or overlooked. But I get what you mean; in practice, though, the majority of checks are based on inspecting past account activities and deliberate actions.

So yeah, I would also love to see you paid very soon.

When it comes to the difference between withdrawing a small sum of €100 and a larger sum of €2,000, it's based on the portion. For many casinos a few lower sums can be withdrawn with just a few basics or even no checks involved, but after you hit a threshold, there is no more way around thorough check—must be done (the full KYC, AML check, gaming history and full rules compliance, even a random check run by system)

However, when a withdrawal takes longer than a week, the casino is likely experiencing a general delay that has little to do with the checks and possibilities I mentioned. There are still casinos that can check the account in a day or even less... at least af far as I know.