Wazamba Casino - general discussion (page 23)

OK, thanks a lot

I need to change my review of this casino.

I received a €40 free bet, wagered it, and made a €70 withdrawal. Since the payout took 7 days, I canceled it and kept playing. I increased the balance to €290 and decided to withdraw. Then I got an email from Wazamba saying that I hadn’t wagered the free bet and that they were canceling my withdrawal. If that were true, my first €70 withdrawal wouldn’t have gone through. Stay away from this casino — I’ll probably never see my money again. Now they are also asking for verification documents, which will likely take another 10 days. Please help.

Hello, more people should get together and report Wazamba Casino because I've been to them a lot too.

I recommend that you save screenshots and everything of every conversation.

And it must be sent to the license authority.

Have you confronted the casino with this, though? What did they say?

If you need some help from our complaint team, please follow this link where you can submit your complaint.

Explain everything well, and we will intervene in your case.

Stay away from them. Withdrawal is takin 9days ahaha. And they have "delays" like always

Could you perhaps update us regarding your withdrawal, though?

Does it mean that you got your money after 9 days?

No i am waiting 9 days for withdrawal have not gotten it. Now they froze my accaunt

I submited a report with you so you can help me. Now they closed my acaunt and forfetied all the funds. They do not comunicate with me via email

So, they haven't explained to you why they would block your account?

Could it be due to the fact that they need to check your games or bets, though?

Unfortunately, this time we wouldn't be able to help, because, as I can see, your winnings were accumulated from a sports bet. Right?

We don't have a sports section here, and therefore we don't take sports-related complaints, you know. 🤷‍♀️

Can you please still take me? The problem is not with sport bets is with withdrawal they do not want to give. Can you please take my case?

Unfortunately, the answer is no, because you need to understand that your winnings were from the sports bet. We won't be able to investigate the matter to know if everything was okay with the bet because we have no experts here for sports betting, you know. 🤷‍♀️

I don't understand...you didn't pay me?

Hi Attila!

I was very surprised by your post. I was also invited by a casino, not a Hungarian casino...never to Wazamba. My former manager, however, we only spoke by email. He was very nice, kind and correct. Believe me, if it hadn't been like that, I wouldn't have said it😌 Everyone was helpful on the chat without exception. I had a lot of interruptions, but I handled them all calmly and patiently. Well..Hungarian, not Hungarian...we'll never know, right? You can read on forum sites that it's a registered casino, not a hoax. The transfers don't come from Hungary for sure..

Changed website address...do you think they changed it? Can't it be that, just like in many other places, there are already these fake money scammers, have they done this to this and other casinos? I've noticed with other casinos that the website address always changes..you always have to go to the official site. Well, yes...and how do we know which one it is, right? Or is this nonsense? Do you think I'm wrong???

Hello, the user has been banned from this forum as well as his second account, I'm afraid.

May I know the nature of your casino issue, please?

That's amazing. Because I'm trying to expose them. And you know what, I think I know who they are.