Wazamba Casino - general discussion (page 22)

Best of luck with that, though if you view the situation like this, I suggest taking a break or staying with the local Hungary-licensed casinos. Could be safer for you.

Best of luck.

I don't play any casino games, I'd be happy if I could get back on my feet.

Thank you for your help so far, Radka

Unfortunately, I am unable to assist you. Try to get my posts translated, as it appears you didn't understand much.

I understand! Then who could help me, or where could I turn,

Because I don't even know if wazamba casino is a legal or illegal casino, because it's quite aggressive, I'm constantly being misled, and I've deposited hundreds of thousands of forints and the game wasn't played according to the rules, because I've constantly reported this to them and they didn't care about anything, even though I wrote that there were games and who threw me out, and they're also misleading me about my VIP level, and before that I had a VIP manager who called me from a Hungarian phone number and was a Hungarian-speaking person who disappeared after that and denies that he's there, and before that he keeps asking me to play, and how can they have a Hungarian VIP manager if they don't have a license in Hungary and that I can play as a Hungarian player? I asked them in writing to send me their license but they didn't send me anything, the customer service was also quite unethical towards me, saying that they can't see my case and if anyone opens the chat again they'll ban them from there, what kind of thing is this? What kind of casino is this, I understand if it was a technical error, but then the situation needs to be remedied, not blocked and deleted so that you don't have to pay them back, they have permanently blocked everything from anywhere.

I ask you to share how I dealt with Wazamba Casino with pictures so everyone can see what Wazamba Casino did to me, and I keep watching to see how they change the website address, it's never the same, but I don't understand what the point of Wazamba Casino is either.

here is also how they talk down the report and then ban it and how a Casino customer service can behave with a player when they are still making mistakes. Here is the proof that I am at VIP level 4.

I do not think there is any authority that would support your claim. However, you may try AOFA 👈👈👈; I already told you the casino is licensed there, and you told me you already reached out to them.

I hope the licensing authority responds to your situation, but I doubt they will resolve your claim.

Pagcor forwarded the report to the authorities.

How can I contact AOFA?

Dear Radka!

I ask you to send me a private message where I can take the necessary measures.

I already sent you the information; I have responded to every thread where you posted, and there are no private messages. I think you should stop posting and start reading.

There are no measures aside from the complaint and the licensing authority. You mentioned that you have already reported this issue to the AOFA and a few other organizations. Due to continued inconsistency and also due to the nature of your claim, I can not help you further.

Just one thing: Please stop posting your email address; this is a public forum and scammers are watching.

Best of luck.

Dear Radka!

What should I do then, delete the posts?

Please find someone who can help navigate this conversation; I'm done.

I apologize Radka, did I do something wrong?

It's difficult for me to translate into English.

I understand if you stop talking to me because you don't translate well into English.

You obviously do not understand anything I told you thus far, so it is pointless to repeat that. Find someone who can translate my posts for you if the inbuilt translator is not enough to proceed with constructive communication. This is what I just said. 🙁

I'm trying to withdraw my winnings on Wazamba but the app won't let me request more than 500 euros when in reality I should be able to request 3 withdrawals of 500 euros per day.

I also can't access the support service simply because the button doesn't work...

Have any of you had similar experiences with Wazamba? I have a 12k credit and I'm afraid I won't be able to cash it out.

Hi, I wouldn't worry about it right from the start. Apparently, it means that you can request a withdrawal of 500 euros every day, three times, but not on the same day. 

As for the live chat, I don't know what's going on, maybe it's temporarily unavailable, so I would try email. 

Anyway, how long have you been waiting? I know that sometimes the waiting times at this casino can be a little longer, which means you may not get your money right away. 

So you need to be patient, and if nothing happens, we'll try to help you. 

We give casinos 14 days to withdraw, just as a side note. 

Thanks but I have to withdraw more than 12k and with these times I will never be able to do it... also I would like to verify my account but I can't access the verification

You will have to verify your identity when the casino requests documents, but not before then. It is not possible to do so on your own initiative.

Also, you can try asking by email if it would be possible to increase the limit somehow, but if the casino has clearly defined limits, it will probably be difficult. But it doesn't hurt to ask.

Hello!

As I wrote, I also waited a long time for them to pay me, and I received the transfer every month for 750,000 HUF. You have to check everything and don't forget that there are a lot of people in the world waiting for payment, it takes time to complete all of this. They rejected me 3 times, which means that my payment started 3x after 14 days. No need to panic, believe me, I'll pay you 🥰