ForumCasinosVulkan Vegas Casino - general discussion

Vulkan Vegas Casino - general discussion (page 2)

3 years ago by Jonas23111
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101518 views 457 replies |
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1 2 3...23
3 years ago

An absurd 10 withdrawals I tried to make, only 1 was performed.

Looks like it's not a serious company.

And I talk to the chat on the site, and they say it's technical problems. Could someone help me? I really need the money.

Automatic translation:
Victoroca
3 years ago

What payment method have you used for the withdrawal? They might have some technical issues as they said. As far as the casino communicates with you, I'd recommend to stay patient.

3 years ago

Good evening I have a problem, I can not withdraw my money? I have more than 5000 soles and I cannot withdraw, please can you help me?

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Jonathanvnzla
3 years ago

Hello, I actually read here on the forum about more players from Peru and Germany who had the same issues. It usually took 2 weeks and then they received their winnings.

Why can't you withdraw your money?

3 years ago

Hi there,


I played on Vulkan Vegas for the first time yesterday and deposited € 1900. I won a total of 5000 € and made my documents available. Now I wanted to log in and lo and behold my account was blocked! So I ask for help.


Thanks in advance,


Greetings Rico

Automatic translation:
3 years ago

Hello there

I would like help with my case: I cannot withdraw my money from VulkanVegas.

I am from Peru, my account has already been verified by the KYC, both identity and savings card and the system rejects my form of payment VISA in soles.

Why is this happening ?

Automatic translation:
Rico
3 years ago

The best thing you can do is to contact their customer support. We can't tell you why the account is blocked since we have no access to the casino's administration system.

sebastiansgbusiness
3 years ago

This happened here few times to players from Peru as well. I'm not sure what the problem is, but it seems like withdrawing from this casino to Peru takes a longer time than usual and there are some issues related to it.

Anyway, you should contact the customer support and they should offer you an alternative method.

3 years ago

They don't help, the conversation is simply ended. What should I do?

The thing that I canceled my main account last year.

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Rico
3 years ago

If the casino doesn't communicate with you, then you have an option to submit a complaint here: https://casino.guru/complaints/create

3 years ago

Please help. The 50x free spins link can't be clicked anymore.

suparmannn1367
3 years ago

Hi, where do you see the link?

3 years ago

Hello, I have a question ... my first payment of 50 € arrived without any problems after about 4 hours. However, with the second payout, everything suddenly runs off quite slowly .. it's about € 350 that I've been claiming since 10.10. The support always put me off by saying that I should wait. Is that normal?

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McBoggiehard
3 years ago

Honestly, 2 days of waiting is just fine. I'd start to be worried if the money don't reach your account this week.

2 years ago

I have a problem that I cannot withdraw money from Vulkan Vegas casino deposit 180 and win but I cannot withdraw. i need some help i'm thinking it's a scam

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DenisAlexander
2 years ago

Hello, what seems to be the problem, please? What is the reason casino stated?

Rico
2 years ago

Hi Rico. So did they finally pay?

2 years ago

Some Chilean who plays in vulkan bet and already finds a withdrawal and can help me how they are done, I have been trying to withdraw money for 10 days, but it is always rejected that someone talk to me please, urgently

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jhostyncarrascobravo
2 years ago

Take a look at the discussion here, I found a Chilean who had the same issues:

https://casino.guru/forum/complaints-discussion/please-help--vulkan-vegas-does-not-pay-out-winnings


Then we have a discussion here. You can try to reply directly to the Vulkan Vegas post here on the forum. They'll get a notification.

https://casino.guru/forum/casinos/vulkan-vegas-casino---general-discussion


According to my previous experience, it seems that players from Peru and Chile sometimes have withdrawal issues in Vulkan Vegas and it could be due to their different currency or payment options.

2 years ago

Hi I have a problem not sending me the money I do not know where the problem is please help.

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