Vinyl Casino - general discussion (page 2)

Thank you for participating. After many attempts to restore justice on their part, my money miraculously appeared in my game account. I did not hear any comments or apologies from them. I consider them to be deceivers because after my very first call to the support service they told me that my transaction was unsuccessful and the money was returned to my bank account. After everything that happened, I will not recommend this casino to anyone and I will write about this incident on all forums. I think that such casinos should be avoided.

It is a kind of pyrrhic victory as they say. You may have got the money but the bitter taste will probably remain and I am not surprised that you will probably move to another casino. 

However, you shouldn't forget that it's not always the casino's fault and therefore you shouldn't generalize so much. Because it can be the fault of the 3rd party provider as well. So you know that something like this can happen in other casinos as well, but they should definitely communicate with you and give you reassurance to ensure that it's on a serious level. 

So thank you for reaching out to me and updating me, and I firmly believe that further experiences will only get better. 

Hello Vinyl Casino won't pay me I have completed verification and now they won't even respond to my emails. Live chat keeps sending me in circles not sure what else to do? Any help is greatly appreciated 👍 My account name is MeJuli been waiting over 10 days without being given a decent response

My account is not being paid I have been waiting over a week and they have stopped responding to me. Has anyone else had this issue?

Hello!

May I know what was the last information you've actually gotten from them? It feels really strange to ignore someone who has passed the KYC. Did you perhaps encountry something unusal during the verefication?

Knowing in what status are your withdrawals today might also help a bit.

In any case, if the casino is not willing to communicate with you, I'd say it is time for us to step forward. Definitely a smart move submitting the complaint with us. Though I still hope the process can be avoided, the time for the casino to pay out is getting short.

I'm truly interested in learning more about this whole situation.