Tsars Casino - general discussion (page 4)

Hey, how long did you wait? Yesterday i had a big win of 1150€ and i went to withdraw with no problems. I played on this casino a year or two now. But then i left it a little. Before i left it they had instant withdrawal like im telling you 2-3min i got my money. Since i came back they have delays for some reason. Last time i cashed out a cashback took 1 day or like half a day eventhough it was only 40€ now im just curious how long the 1150€ win is gonna take.

Hey, let us know how long it took, I'll be quite curious myself. I would probably add that a day or so is not that long at all, as in other casinos it can take up to two weeks. But let's be surprised how fast it will be now. 

What payment method do you use?

I used visa method, so far haven’t received yet.

Well, let's give it some more time and see if the money comes to you. We give casinos 2 weeks to do everything they need to do and send the money to the player, so if it takes longer, we can try to help you.

Hopefully it won't be necessary and you will get the money as soon as possible.🙂

Hello,

i have deposited on Tsars casino and had no problem making a withdrawal in the past. I have created an account on their new casino called Hype casino and i am facing the same problem as some people here in the discussion. I have won 2140 euros and i cannot withdraw the money, i am verified there but when i try to withdraw, i receive a message saying "withdrawal methods not found" or you need to complete verification, when my verification is all done. I contacted support and it has been 2 days i am waiting for a solution. Although i understand it is new year and it might be couple holiday days but when i read people having same problems, it does not make me feel good. Although i will not play those winnings, i will wait to get my money. YOu do not have Hypekasino listed here, it is a sister casino to Tsarz.

Hello, I'm sorry to hear that.

I assume you are familiar with the situation regarding the possible complaint. Sadly, it is too early for us to conduct an investigation through the complaint. 🙁

I find this one, though, is it the site you have in mind, please?

https://casino.guru/Hyper-Casino-review

Might need a VPN to see the review.

In any case, if this is a different casino, could you kindly create your own thread about the situation and keep us posted? It is unfortunate that the support has been unhelpful for you, and I'd like to keep track of those events.

Thank you. 🙏

Hello Radka,

I hope this message finds you well and that you had a wonderful new year. Sretna nova 😉

No, the casino is hype casino, sister of Tsarz casino but it's fine. I made another deposit with litecoin and i was able to withdraw through bitcoin, but we can only withdraw 500 per day and 1500 per week. So i have to wait a little but it's ok, as long as i get my money.

Hello.

Have been better, but I hate to complain. 😀

Thank you very much for asking. Let me wish you a lucky and joyful New Year full of wonders and health!

I thought it was a different site; I appreciate the confirmation. Would you please share the URL of this website? I will check the system and forward it to my colleagues right away.

It seems it is another site that is dedicated to paying €500 daily. My experience usually feels a bit different, so I hope there won't be any delays alongthe way!

I have the same issue.. waiting for over 2 days and still no fix. Insane that they can do that

http://hypekasino.com/

Is the name of this casino

Okay, so it happened to you at the casino hype, right? Has anything changed, or is it still the same?