TikiTaka Casino - general discussion (page 11)

I totally get it, checking licenses and reviews is something every player should do.

But honestly, in this crazy situation, don’t feel like you have to carry the whole burden on your shoulders. This charade really takes the cake (and eats it too).

I’m glad a bit of humor helped you through because sometimes laughter is the best way to survive stupid casino shenanigans....

Let’s hope the casino pulls itself together soon and we get that big happy ending, after which both sides can happily say goodbye and move on to live happily ever after!

Hang in there!

I'm curious, how come the rating for this casino jumped from 2 to a 7? What changed?

The casino opened old unresolved complaints and resolved them, which is why the safety index increased.🙂

Promise 3 days and I've been waiting for over a week

1000€ outstanding payout

Hello, so if the casino promised you that you would receive your winnings within a few days and it has been a week now, did they say anything more about the whole situation? Or just the basic stuff that you have to wait and there is some delay? 

I would like to add that we give casinos 14 days to pay the player, and if they fail to do so, then we will try to help you. 

I'm also interested in one more thing, what payment method did you use?

They always said

The payout is in the final stages of processing blabla but I'm always just getting copy and paste replies. I've easily opened 15 tickets.

I used credit card / revolut

Sure, I recommend trying to hold out for the 14 days mentioned, and if nothing happens and they keep giving you the same answers, then we will contact the casino with the help of an open complaint.

Did you play here with a bonus? Is this your first withdrawal from the casino?

No it was not my first deposit and yes it was a deposit bonus

Opened a complaint

And before that, you always received your money normally, right? Only now is there a problem?

So, since you've filed a complaint, we'll wait and see how the situation develops. 

I think I have already withdrawn there once without any problems but I am not sure because I am registered at so many casinos

I opened a ticket today and yesterday and they still say the same thing, they only give copy paste answers, I'm not even sure if they are people or ChatGPT

Maybe it's because they don't have anything to tell you. Patience will probably play the most important role in this case.

So try to hang in there and maybe don't contact the casino for a while. If they keep giving you the same answers, it's probably pointless and you won't learn anything new.

We will try to resolve your situation if you are unable to do so yourself.

Yes, please help me. I don't have the feeling that they want to pay me. It's been 12 days now.

Dominika will try, you'll get an update in about a day, so feel free to check it out and reply to her. 

Okay, all clear, thank you very much

Hey when will dominika contact me?

A friend of mine has issues with his withdrawal for no reason. He made 2 withdrawals of 500 euros. They completed the first one and then they closed his account without any explanation. He just sent an email in order to solve the issue with the casino. Hopefully he doesn't need to come here and open a complaint.

You only need to watch the timer. Do not worry; our complaint team works on every ongoing complaint right.

Well, if your friend needs our help, we're here.

The only thing is that no other user can ask for help for him; he needs to do it himself. Ok?

i know Romi, and thank you!

No problem at all. We will be glad to help if needed.