Svenplay Casino - general discussion (page 3)

I'll do that. How effective is the askgambler's process may I ask?

Hi. Did you ever get your second withdrawal?

Yes, it's better than nothing..I thought I'd make a complaint once, but then I wanted to lose my money at the same time, so I left it unfinished. Sorry if you can't understand.. I'm writing in Finnish, the translator will translate however he wants😆

There has not yet been another discharge, in exactly 24 hours there should be another discharge, because by then 72 hours have passed

Okay. I'd advise you to maybe periodically check your account because when my withdrawal was cancelled I received no notification at all. I just checked my account and then I saw that the money had been mysteriously returned.

Imagine that. 50 hours of waiting gone down the drain! I checked my account statement and it showed the exact time that money was credited to my account. That's how I know when exactly it happened and how much time was wasted. The withdrawal was pending for bloody 50 hours when this "misunderstanding" occured.

I have checked every few hours, the return is still in "waiting" mode

That is quite an unfortunate coincidence, in this situation. 🤔

Do you think they're telling the truth?

Hello, I guess that you failed to notice that we have a team of experts available to players in case you need help.

This means - you can submit a complaint here on the Casino Guru website. Learn more about it here.

Just note that we allow casinos 14 full days to verify the account and complete the withdrawal.

Hello,

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15:26 (UTC+2)

The withdrawal has now been on hold for 75 hours, I asked customer service how long it will take. They said that there are delays in withdrawals.

So far, 1000/4000e have come

Well, that's what they always claim... just wait, the customers don't get frustrated and gamble their winnings back..

Yeah, that's how it feels, the last time I deposited at this or that sister casino, it's been a week and a half and I got 1000e/4000e 😀

9.37 (UTC + 2) more than 90h the check-out has been pending and it still hasn't been approved and no emails are answered!

Did you eventually get it? As for me I'm still waiting but 72 hours have just passed

Yes, I was discharged about an hour ago, about 100 hours passed.

I have received 2000e/4000e now!

They just emailed me. They cancelled the withdrawal yet again and then they said they can't process to my debit card and they want me to deposit $25 through an ewallet. I don't have an extra $25!!! I spent too much money getting a passport just to withdraw! It's embarrassing for me to say this here but it's true. So my money is stuck because of them. I spoke to my bank and they confirmed that they can receive money from anywhere. I've received international withdrawals before with no problem and it's the same bank and debit card that I used. I'm happy for you but I'm miserable because I really need that money.

What did you deposit with?

I used my debit card. It's a Mastercard linked to my bank account.