ForumCasinosSunriseslots.com NOT PAYING OUT

Sunriseslots.com NOT PAYING OUT

2 years ago by steveowens
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2447 views 1 reply |
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2 years ago

Sunriseslots.com complaint

Username: i1568ba7lz

this company is not paying my winnings via bitcoin. I won and requested my winnings in the amount of $1906 on 9/14/2022. It was approved on 9/16/2022. Terms of service state it takes 7 to 10 days after approval to complete payout. Today is the end of day 10. I inquired to support via chat numerous times. The last time I was told that the bitcoin processor is experiencing issues and they don't have a timeline for payout. However it has no issues with deposits! Bottom line is I have not received my payout in the time promised! This casino gets a 0 star rating until they payout. If they would payout as promised I would rate 5 stars. Please help! And fellow gamblers avoid sunriseslots.com at all costs until they honor payouts. 

steveowens
2 years ago

Hello,

I'm sorry for your trouble. Feel free to submit a complaint - just click here, just note that we allow casinos 14 full days to verify the account and send the winnings.

Kindly update us about your progress.


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