Stake Casino - general discussion (page 4)

and I can still not withdraw

Hey, I see you're trying to withdraw quite a large amount but you only entered your withdrawal yesterday. I also noticed that the withdrawal was registered and that you have to pay some commission fee. Is this your first withdrawal at the casino? 

We give 14 days to pay the player, so since you are just starting out I would be patient. 

If nothing changes in that time, be sure to let us know and we will try to help you. 

This is my first time and they are telling me to be in vip status before I can withdraw

Hello,

have you thought about the casino's withdrawal limits? Because to me, it seems the manager told you that you need to increase your VIP status in order to withdraw higher amounts at once. I guess I would be very surprised to hear you need to increase your VIP status to be able to withdraw at all.

Maybe we can think something up if you share precise details you have been told so far. Can you do that, please? Let's try to understand the context, I'd say.

He could tell me earlier before I deposit three times

From what I understand from the agent, you need to deposit 3 times to be able to withdraw. That doesn't mean you have to get to some VIP level. If you want to withdraw without commission then you need VIP level. That's the difference.

But still, it is a good question how big those 3 deposits had to be to be able to withdraw. If even the smallest one was enough then it wouldn't be so bad and on the other hand I find it quite enough for a player to deposit 3 times in order to withdraw money. It's not normal.

How is your withdrawal at the moment please?

I deposited 3 times

so I m asking if I can't 5000 as commission than my account is blocked

Hi there.

I'd say this is not completely unusual, as the printscreen says it may neither be a sort of exchange rate conpensation nor something similar. However, I did not spot an account closure. Has your account been closed meanwhile? In any case, I would certainly contact the casino to find out all the answers.

You may still send an email even if your account is not accessible: support@stake.com

Or perhaps I understood the last part incorrectly? Do tell us, please.

This doesn't look like Stake at all, are you sure you are using the right site? Stake withdrawal history does not look like that at all both in desktop and mobile view, what you are seeing there might be a phishing site. There is no such clause in Stake and Stake does not increase your VIP level with deposits, it only increases with wagering, plus 1000 USD deposit to top up VIP level is unrealistic, considering the level I'm near from requires gambling 1 million bucks (platinum 3), do not deposit to that site and inform the real Stake about it

That's a really good observation. Thank you.

Hopefully, this user will come back and tell us more about the situation.

I don't understand this site

Hi there,

Maybe you noticed a few issues we have with the website you have been using. I believe it is appropriate to get in contact with Stakes via the official email address I provided. Think about what to do once you get in contact with Stake.com.

To be sure though, can you paste here the website's URL - web address? That would be very handy, no doubt.

https://vip-stake.bet/?p=215605

Sir, that is not Stake at all. That's a scam site trying to deceive people using layouts, color schemes and overall aesthetics similar to Stake to scam people. Do not use that site anymore and DO NOT DEPOSIT INTO IT, I know Stake really well and that is not them at all, be extremely careful

As we can see from the information from SunsetGaze, you need to be careful with this website.

Have you ever withdrawn from there before, I wonder?

some withdraw their with own with vip status

I believe that this belongs to a different casino. Right?

I have posted a reply for you in the right thread. Please view it here.

May I also ask if there is any updates regarding the casino you posted the URL of it previously?

I have passed it on to our data team to get it checked if there is anything right on what SunsetGaze wrote here just to make sure that we can inform players about it.

Hello there.

Regarding this site. I gave the URL of this site to our data team, and they have found out that it is not Stake Casino but some kind of copy of the site. They will try to recover more information soon and prepare the full review of this casino.

As of now, please be careful as we can't be sure how safe it is.

Do you have any updates from there, perhaps?

No