Stake Casino - general discussion (page 10)

Hello, feel free to describe your situation and I will try to advise you on whether you should file a complaint. 

If you have any problems, feel free to use a translator for your reply.

Let me know what happened.

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Have you already used it yourself? Any nice winnings?

Hello, I am a Platinum 2 member on Stake (Username: amitnain1199). I am facing a serious issue with a missing withdrawal of ₹47,499.05 from January 30, 2026.

Stake support provided UTR: 603033357401, but my bank (IndusInd Bank) has officially investigated and confirmed that no such funds have reached their gateway (Bank Ref: 82338683).

Despite being a high-level VIP player, live support (JelenaVE) keeps telling me to 'patiently wait' due to an 'overloaded workflow' without giving any technical trace from their payment processor, Silkpay. I have already submitted my bank statement as proof. I am posting here to get a faster resolution as the bank confirms the transaction never arrived.

It's good that you provided the bank statement because when they have this, they can't argue, right?

Unfortunately, we are unable to investigate before the 14-day time frame passes, so I really hope it will be resolved before that.

Please keep us informed about how it goes. Could you?

Thanks Romi for the support. Stake Finance (JelenaL) has already escalated my case after I provided the unlocked PDF Bank statement. I will keep you posted once I get their final reply

I hope that everything will be resolved soon, then.

We'll wait for your updates here.

I want to file a complaint with Casino Stake Argentina. They blocked my account for depositing in crypto. The reason is that I provided 98% of the information, including photos and my personal data, for verification. I lost access to the crypto account for some reason, and they're asking for the last three deposits from that account, which I no longer have. It's all very complicated. I have money invested in that stake account, money I want to withdraw now, but I can't. I offered to provide photos, videos, and very personal information to resolve this, but they won't let me. I need to withdraw the money.

I want that solution for the money I deposited and have in that account, and then they can do whatever they want with the account.

My username on Satake Argentina:

Hello, I see you made the official complaint request, so from now on our colleagues will take care of you.

I understand the situation is complex; therefore, I will avoid speculation or guesses. Just in case you would appreciate a little talking, go ahead. We'll try to respond, if possible.

I hope your complaint goes well.