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Stake Casino - general discussion (page 5)

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4 years ago
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sethokyere171
1 year ago

Surely come back if there is anything new.

I hope our data team will be able to prepare the full review soon.

1 year ago
ruus

what to do if funds on balance are blocked? they just gave a withdrawal block, ask to go through the whole process and are not sure that they will unblock funds in this case. tell me what to do and how long to wait?

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benetton
1 year ago

Hi, what caused this block, did the casino tell you? What process do you have to go through to get it unblocked? Can you tell me a bit more about this situation please? 

Jaroslav
1 year ago
ruus

the casino didn't report anything, now there are problems with level 4, since I don't work, I don't have real estate or a deed of gift, and for some reason a bank statement doesn't suit them, although the articles say that you can use a bank statement with expenses and deposits. It seems like I, like everyone else, now have problems with passing level 4... I don't know what to do and how to solve it, if they don't even explain why a level 4 document doesn't suit them

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benetton
1 year ago

I see that you have also explained this to Veronika in your complaint, so we will try to help you somehow. 

As for the document itself, is it still rejected or what? Do they need to see something specific on it or at least describe it in some informative way what the document should contain and why it is not suitable when you deliver it?

Jaroslav
1 year ago
ruus

They don't answer my questions, they just don't confirm, yesterday I spent the whole day going to banks, to the passport office to make all the documents and send them, they just don't confirm and don't explain why, I have only one way and in the end they cancel it, it's a bank statement with expenses.

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1 year ago

Hey, guys! Anyone from Belgium tried this casino? Need to know how they pay back. Thanks!

1 year ago
ruus

They don't answer my questions, they just don't confirm, yesterday I spent the whole day going to banks, to the passport office to make all the documents and send them, they just don't confirm and don't explain why, I have only one way and in the end they cancel it, it's a bank statement with expenses.

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1 year ago

Of course, so it was good step to open a complaint. Hope we can sort something out together with you. But for that we will have to wait how the process will develop.

Wish you good luck in your case. ☘️

Jaroslav
1 year ago
ruus

Thank you for your support, I saw that you help everyone and solve similar problems, that's why I decided to write on your forum, thank you for helping people, I hope you will help me too🙏🏻

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1 year ago

Hey, guys! Anyone from Belgium tried this casino? Need to know how they pay back. Thanks!

1 year ago

Hello, this casino should be closed, so I reckon it won't be possible to register here. But you can choose from many other casinos in our list if you want. 😉

If you need help with that, just give me a sign. 😀

Jaroslav
1 year ago

Oh, thanks for letting me know, Jaro.

Yeah, if you suggest me more places to visit from Belgium - I would appreciate that!

Cheers!

dan_latte
1 year ago

Hey, Jaro is off work, but I'll do my best to play the part. 🙂

Our website offers customized content, so if you visit the section called casinos and pay attention to smart filters, I'm sure you'll find some casinos in no time:

https://casino.guru/top-online-casinos

Set Belgium as the preferred country; the basic filter should be preset, but it's better to check that out.


Jaroslav
1 year ago
ruus

your administrator is not responding to the complaint now, I have completed 4 levels, but now I am waiting for a very long time for a response from another team via email

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dan_latte
1 year ago
nlus

Normally if they accept Belgium they will not have any problems with any winnings, but of course you should also know that it is illegal to play in foreign online casinos.

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1 year ago
ruus

your administrator is not responding to the complaint now, I have completed 4 levels, but now I am waiting for a very long time for a response from another team via email

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1 year ago

In your complaint on the top right you see a timer which always has a party to answer. There are more and more of these complaints, so the resolvers have to deal with several. So you don't have to worry about nobody being interested in your case, but you have to be patient.

1 year ago

STAKE They locked my account. 

All the money inside has been frozen. 


I have 4644.26 USDT in my pocket, 

without help with one's withdrawal 


South Korean affiliates got misbehavior


To me who was hurt by their misbehavior 

stake locked my account, including the money in my account.

stake only warned South Korean affiliates , but stake locked including the money in my account.


I sent an email to the STAKE support staff for two months.


Stake's internal regulations are 

I didn't say I'd freeze my money even if I locked my account 

But STAKE took all my money. 


They ignore me.

doesn't help.

It's money I really need, but stake ignore me


stake took my money and not support me 

im really dizzy


my ID with email : booming2da@gmail.com , circle4715@gmail.com

circle4715
1 year ago

Could you please describe in your own words what the issue is exactly there?

I really couldn't understand it from your post, actually.

Have they blocked your account after your withdrawal request, perhaps?

1 year ago

Suddenly, a message appeared asking for KYC verification. After verification, my account was suspended due to using multiple accounts. My original account was doing well in sports betting, but it was blocked, so I tested it with a different account. In this case, other people were able to withdraw their funds. But I don't think they'll do that for me since I'm a regular user. The photo is one that someone else released. 

circle4715
1 year ago

Usually it is really prohibited to have another account, so that is why they acted this way, I believe.

Our complaint team will investigate your case, though, and we'll see what can be done.

1 year ago
krus

Kor affiliates advised me to have another account.


I asked them if it was okay, and they said it was.


Due to the wrong advice from the staff managed by Stake, all my holdings and accounts were confiscated.


I told Stake about this, but

There were no sanctions imposed on the staff who managed it.

All my funds and account have been confiscated along with a warning.


Is this how they make money?

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