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Stake Casino - general discussion (page 5)

 by borkoborko39
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sethokyere171

Surely come back if there is anything new.

I hope our data team will be able to prepare the full review soon.

what to do if funds on balance are blocked? they just gave a withdrawal block, ask to go through the whole process and are not sure that they will unblock funds in this case. tell me what to do and how long to wait?

Automatic translation:
benetton

Hi, what caused this block, did the casino tell you? What process do you have to go through to get it unblocked? Can you tell me a bit more about this situation please? 

Jaro

the casino didn't report anything, now there are problems with level 4, since I don't work, I don't have real estate or a deed of gift, and for some reason a bank statement doesn't suit them, although the articles say that you can use a bank statement with expenses and deposits. It seems like I, like everyone else, now have problems with passing level 4... I don't know what to do and how to solve it, if they don't even explain why a level 4 document doesn't suit them

Automatic translation:
benetton

I see that you have also explained this to Veronika in your complaint, so we will try to help you somehow. 

As for the document itself, is it still rejected or what? Do they need to see something specific on it or at least describe it in some informative way what the document should contain and why it is not suitable when you deliver it?

Jaro

They don't answer my questions, they just don't confirm, yesterday I spent the whole day going to banks, to the passport office to make all the documents and send them, they just don't confirm and don't explain why, I have only one way and in the end they cancel it, it's a bank statement with expenses.

Automatic translation:

Hey, guys! Anyone from Belgium tried this casino? Need to know how they pay back. Thanks!

They don't answer my questions, they just don't confirm, yesterday I spent the whole day going to banks, to the passport office to make all the documents and send them, they just don't confirm and don't explain why, I have only one way and in the end they cancel it, it's a bank statement with expenses.

Automatic translation:

Of course, so it was good step to open a complaint. Hope we can sort something out together with you. But for that we will have to wait how the process will develop.

Wish you good luck in your case. ☘️

Jaro

Thank you for your support, I saw that you help everyone and solve similar problems, that's why I decided to write on your forum, thank you for helping people, I hope you will help me too🙏🏻

Automatic translation:

Hey, guys! Anyone from Belgium tried this casino? Need to know how they pay back. Thanks!

Hello, this casino should be closed, so I reckon it won't be possible to register here. But you can choose from many other casinos in our list if you want. 😉

If you need help with that, just give me a sign. 😀

Jaro

Oh, thanks for letting me know, Jaro.

Yeah, if you suggest me more places to visit from Belgium - I would appreciate that!

Cheers!

dan_latte

Hey, Jaro is off work, but I'll do my best to play the part. 🙂

Our website offers customized content, so if you visit the section called casinos and pay attention to smart filters, I'm sure you'll find some casinos in no time:

https://casino.guru/top-online-casinos

Set Belgium as the preferred country; the basic filter should be preset, but it's better to check that out.


Jaro

your administrator is not responding to the complaint now, I have completed 4 levels, but now I am waiting for a very long time for a response from another team via email

Automatic translation:
dan_latte

Normally if they accept Belgium they will not have any problems with any winnings, but of course you should also know that it is illegal to play in foreign online casinos.

Automatic translation:

your administrator is not responding to the complaint now, I have completed 4 levels, but now I am waiting for a very long time for a response from another team via email

Automatic translation:

In your complaint on the top right you see a timer which always has a party to answer. There are more and more of these complaints, so the resolvers have to deal with several. So you don't have to worry about nobody being interested in your case, but you have to be patient.

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