4 months ago
Surely come back if there is anything new.
I hope our data team will be able to prepare the full review soon.
0
Surely come back if there is anything new.
I hope our data team will be able to prepare the full review soon.
what to do if funds on balance are blocked? they just gave a withdrawal block, ask to go through the whole process and are not sure that they will unblock funds in this case. tell me what to do and how long to wait?
что делать, если заблокировали средства на балансе? просто дали блокировку вывода, просят полностью кус пройти и не уверены что разблокируют средства в таком случае. подскажите что делать и сколько ждать?
the casino didn't report anything, now there are problems with level 4, since I don't work, I don't have real estate or a deed of gift, and for some reason a bank statement doesn't suit them, although the articles say that you can use a bank statement with expenses and deposits. It seems like I, like everyone else, now have problems with passing level 4... I don't know what to do and how to solve it, if they don't even explain why a level 4 document doesn't suit them
казино ничего не сообщило, теперь проблемы с 4 уровнем, так как я не работаю, у меня нет недвижимости и дарственного, а выписка с банка им почему-то не подходит, хотя в статьях написано что можно выпиской с банка с тратами и зачислениями. похоже у меня как и у всех теперь проблемы с прохождением 4 уровня... я не знаю что делать и как решить, если они даже не объясняют чем им не подходит документ 4 уровня
I see that you have also explained this to Veronika in your complaint, so we will try to help you somehow.
As for the document itself, is it still rejected or what? Do they need to see something specific on it or at least describe it in some informative way what the document should contain and why it is not suitable when you deliver it?
They don't answer my questions, they just don't confirm, yesterday I spent the whole day going to banks, to the passport office to make all the documents and send them, they just don't confirm and don't explain why, I have only one way and in the end they cancel it, it's a bank statement with expenses.
Они не отвечают на мои вопросы, просто не подтверждают, я ездил вчера целый день по банкам, в паспортный стол чтобы сделать все документы и отправить, они просто не подтверждают и не объясняют почему, у меня единственный способ есть и в итоге его отменяют, это банковская выписка с растратами.
They don't answer my questions, they just don't confirm, yesterday I spent the whole day going to banks, to the passport office to make all the documents and send them, they just don't confirm and don't explain why, I have only one way and in the end they cancel it, it's a bank statement with expenses.
Они не отвечают на мои вопросы, просто не подтверждают, я ездил вчера целый день по банкам, в паспортный стол чтобы сделать все документы и отправить, они просто не подтверждают и не объясняют почему, у меня единственный способ есть и в итоге его отменяют, это банковская выписка с растратами.
Thank you for your support, I saw that you help everyone and solve similar problems, that's why I decided to write on your forum, thank you for helping people, I hope you will help me too🙏🏻
Благодарю вас за поддержку, видел что вы помогаете всем и решаете подобные проблемы, потому и решил написать у вас на форуме, спасибо вам за помощь людям, надеюсь и мне поможете🙏🏻
Oh, thanks for letting me know, Jaro.
Yeah, if you suggest me more places to visit from Belgium - I would appreciate that!
Cheers!
Hey, Jaro is off work, but I'll do my best to play the part. 🙂
Our website offers customized content, so if you visit the section called casinos and pay attention to smart filters, I'm sure you'll find some casinos in no time:
https://casino.guru/top-online-casinos
Set Belgium as the preferred country; the basic filter should be preset, but it's better to check that out.
your administrator is not responding to the complaint now, I have completed 4 levels, but now I am waiting for a very long time for a response from another team via email
на жалобу сейчас не отвечает ваш администратор, я прошёл 4 уровня, но при этом теперь жду очень долго ответа от другой команды по эмейлу
Normally if they accept Belgium they will not have any problems with any winnings, but of course you should also know that it is illegal to play in foreign online casinos.
Normaal gezien als ze Belgie accepteren dan gaan ze ook geen problemen maken met eventuele winsten, maar je moet natuurlijk ook weten dat het illegaal is om in buitenlandse online casinos te spelen.
your administrator is not responding to the complaint now, I have completed 4 levels, but now I am waiting for a very long time for a response from another team via email
на жалобу сейчас не отвечает ваш администратор, я прошёл 4 уровня, но при этом теперь жду очень долго ответа от другой команды по эмейлу
In your complaint on the top right you see a timer which always has a party to answer. There are more and more of these complaints, so the resolvers have to deal with several. So you don't have to worry about nobody being interested in your case, but you have to be patient.
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