SpinsBro Casino - general discussion (page 3)

The bonus conditions apply to all bonuses. Maximum win 5x the bonus amount is a pure rip off. Let's see how long the managers and administration from Ukraine can pull this off. But here again there is a big suspicion that this is a fake company that is used exclusively for money laundering.

When you say that this applies to all casino bonuses, you obviously have experience as well, or am I wrong ? 

As for you saying it's a fake company, where did you get that information from ? Do you have any evidence to back it up ? 

I have no evidence, but I don't need any for my individual experience and knowledge. I share it with you either you take it in or ignore it. I also wrote that there is a lot of suspicion. I can also explain this:

The promoters for the casino on Facebook and Instagram are mostly profiles from Russia and Ukraine. Therefore, I strongly assume that the operator is Eastern European and also employs his employees in this area. If you visit the site from Germany, spinsbro.com = www.spinsbro1.co/de

You will be automatically redirected to a Costa Rica domain address.

Dama NV licensed in Curacao, altacore NV licensed in Cyprus

They are both the same operators but with a cooperation company

Friolion LTD handles payment processing from the Netherlands or Great Britain and is also part of Dama and Altacore. Payments are processed through third-party providers, making tracking the transaction very complicated. That's enough evidence for anyone to know what the intent is. In countries where it is forbidden to make so much money and not be able to track it because a gaming site is run by 2-3 companies and everything is connected to each other.

Thanks for sharing.

If you ever feel you can help us with "behind the curtain" information, feel free to do so: data@casino.guru

Can i play there from ireland?

Hi, according to what our site shows, Ireland is the country you can play from here. Have you tried to check it on our website too ? If not you can check it here: https://casino.guru/spinsbro-casino-review

Certainly, if you have any doubts, I would recommend you to try live chat and ask there or read the Terms and Conditions to be 100% sure. 

I will take legal action against them

How is it possible that you still support such fraudulent websites? That is truly disappointing. You are surely caught in the same situation.

Can you tell me who you contacted?

Best regards

Hey, I can see you're pretty angry. What happened to you in this casino, could you please put me in the picture, since you want to take legal action against them ? Of course, while I understand that in some situations it is difficult to keep a cool head, I would ask you to speak politely. 

Regarding the casino itself, nobody supports them and what you answered is not about that at all.

Anyway, do you need help? Let me know.

I'm having enormous difficulty receiving two withdrawals that I made yesterday via Pix, on spinsbro, the chat doesn't resolve anything, they tell me to send an email to support and they don't respond, I think this is an extreme lack of respect for customers.

For me, the experience at this Spinsbro Casino has been horrible, when we deposit everything goes wonderfully but when it comes to withdrawing, then comes the surprise and a real sadness, not only do they take a long time to pay but the online support is rubbish, the The communication system via email is rubbish, in short, don't register at this Casino, it's a real fraud, I've been trying to withdraw the amount I won for two days and nothing, the online support doesn't solve anything, via email it got worse they don't respond to you and leave you without any resolution to your problem, a deceptive and fraudulent betting house, players listen to me, don't register with spinsbro to avoid going through what I'm going through, in other words, a lot of hate, spinsbro is a real scam, a real trash

I registered with spinsbro, and made the deposit, so far so good, I earned 300 reais, I went to make the withdrawal, here comes the surprise, they haven't paid me yet, I called online support and nothing was resolved, I sent an email- emails and nothing was done either, that is, they don't even respond, so I come through this forum to warn players not to fall for the same scam I'm being a victim of, if they send you an email with a bonus offer, don't take it, because it's unfair because if you If you manage to roll over 5000 reais in bets, you will only receive 5x the value of the bonus, it is a fraudulent betting house that has bad faith with the players, I express my feelings of revolt here, and I leave this warning, do not register with spinsbro and don't even make deposits, don't make the same mistake I made, hugs to everyone. Before I forget, the withdrawal was via Pix, and it's been over 48 hours, and they don't pay and don't pay due attention to customers.

I'm sorry about this delay in your withdrawal. Did the casino provide any explanation about what is happening, please? Is there anything we could help with?

They didn't answer me anything, it's the biggest lack of respect and attention towards customers that I've ever seen, I play at several betting houses and this had never happened to me, it was the first time, if regret killed this one I would definitely be dead , regret having registered and deposited on this disgraceful platform.

Look, it's been more than five days since I've been trying without any success to withdraw the money I won, online support doesn't solve anything, email support doesn't solve anything either, they just leave us without any response, that is, for me I was the victim of a scam, I ask here through this forum that no one registers on this platform so as not to experience the embarrassing situation that I am experiencing. SPINSBRO is a real scoundrel with his clients, a real unscrupulous scoundrel. Pure deception.

Well, if you can't withdraw what reason the casino has for that, it didn't tell you anything at all when you say that neither email nor chat is helpful ? I would like to add that we give casinos 14 days to resolve the withdrawal, but this is not the kind of behaviour they should practice and therefore ignore the player. 

Have you managed to verify your account here ? I would ask you to be patient and think about filing a complaint in your case. However, the two weeks I mentioned are important, because only after this time the team will contact the casino if nothing changes. 

So how do you feel about this? 

I have the same problems. My account is verified according to the website, but the chat tells me that I am not verified. I was told to contact the email address but I have not received a response. I am still waiting for my money.

They didn't pay me, and they didn't even pay me due attention, I ended up at a loss now I'm playing on PGGO, EXCELLENT PLATFORM, CORRECT, THE WITHDRAWAL FALLS ON TIME, REALLY GOOD.

Look, I've already given up and accepted my loss, I just don't sign up and I'll never play in that disgraceful Casino again, it's as simple as that for me, Spinsbro is a disgraceful Casino, that's what they are, a bunch of thieves, they don't pay any attention or service to anyone. Your customers are really rubbish casinos.