Spinpirate Casino - general discussion (page 4)

Has anyone received their money in the last 2 weeks? I no longer believe that anything is happening here. Think we were fooled fat 😥

Yes, I have. However, I am still waiting for 500 euros out of a total of 2000.

I also got 500 eu from 1750 eu last week

Hello loidcasino1337,

keep your head up, everything can still be ok.🙂 It's great that you filed a complaint and I can see that the casino is trying to resolve it. I have my fingers crossed for you. 🤞

Hello schmitzebilla77,

I would probably wait a little bit longer.🙂 It is obvious that the casino is trying to solve complaints, but if this will still persists, I would recommend making a complaint on our website. I can recommend reading more detailed information here.

Hello Mrlois147,

as I said to loidcasino1337, don't worry. This casino is trying to solve the problems with late payments. I hope everything goes well. I also see that you have filed a complaint. I really hope everything will be ok. 🙂

The fear is of course justified, but everything has worked out for me so far, so don't worry too much

Can the casino representative please get in touch here again and say what's going on now? Will the money be sent now or is it all just a scam? If it's a scam, you can expect a class action lawsuit 🙂. If 20 people or more have been or are being scammed, the prospects are very realistic that there will be a result. It's unlikely that something like this will simply be hushed up when so many people are affected.

What are you supposed to achieve with a lawsuit? You play illegal casino here what about you?

Hello,

is there an update on the whole thing from your side?

That would calm some people down here.

Is there perhaps also the possibility to fix the problem by giving the players a different payment option?

There will be no payouts.

Don't get your hopes up, it's a scam casino

I've received everything from Scatterhall so far, so why not here?

Yes, it would be nice if you got a concrete answer from the casino about what's going on

I would use the reply button, to be sure the casino representative will be notified about your post. 🙂

The casino admitted having problem with certain payment option, I believe there is a issue with the payment provider itself - just my guess. It would make sense however. Many players with delayed payments + the last explanation given by the casino show that it will require some time, so you should wait a bit.

Anyway, have you seen this thread about sister casino?

The very same situation. 🤷‍♀️

I'm not convinced yet. If you allow me to comment. 🙂

They explained 4 days ago:

https://casino.guru/forum/casinos/spinpirate-casino---general-discussion/3#post-52114

Honestly, I think such a problem needs more time to be solved, though I agree some further assurances would be very appreciated!

Along with other payments, it got stuck at Nodapay. However, I have good news for you. Our team has already taken action and resent all payments to players, including yours.

Please note that bank transfer processing time can depend on several factors, including location and banking policies. Therefore, it is possible that the transfer will take longer than expected

That's what they wrote to me today. Honestly, my payment is still pending. That means it hasn't even been forwarded to the payment provider. A joke, right?

Wait until Monday evening, that's all you can do for now.

I just started a Crypto Withdrawl. Let's see if that works better.

Dear All,

We would like to inform you that the final stages of testing have started this morning, and all payments and processing will resume on Monday, March 27th. We understand that this has been a frustrating experience for everyone, and we apologise for the inconvenience caused.

As mentioned previously, you should all soon find a goody in your player accounts as a token of our appreciation for your patience and understanding. We hope that this gesture will help make up for the disruption caused by the recent issues.

Again, we apologise for the entire mess and assure you that we are doing everything we can to resolve the situation as quickly as possible. Thank you for your cooperation and continued support.

Best regards,

Spinpirate