Spinado Casino - general discussion

If you want to discuss anything related to Spinado Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello

I play in several casinos, some of them were recommended by you and as always they are reliable tips.

But I don't even remember when I played at Spinado Casino, as I didn't have a good experience and didn't dare to play anymore.

Anyway, the other day I received this e-mail:

"Hello, Regina!

You haven't played at Spinado for a while. Unfortunately, we're going to have to start charging you an account maintenance fee.

If your profile remains inactive for 30 days, a $30 fee will be charged automatically each month. If your balance is zero, your account may be blocked. To unblock it, contact your personal manager or use the online chat on the website.

I would like to know if this is legally possible.

Thank you

Hello!

Great question!

It is actually a fee we do not consider to be fair if applied in a short time scale.

On the other hand, a casino account is not a savings account; hence, if you plan to play elsewhere, it is always recommended to withdraw all funds. No decent casino will charge you for having an open account without a single penny in it. I imagine one may think this is a question of legality, so I think it's best to mention that if the casino has this fee stated in its terms and conditions, you must accept it because by creating an account you have agreed with the terms and so created sort of a legal agreement.

Is that an answer to your question, please?

In short: Once agreed upon, it applies to the account even though it might not be a fair practise.

Thus, thank you for bringing this situation up! 👍

What I feel is very important to say now, however, is that this particular casino has earned a low Safety Index, that indicates you may experience unfair behaviour while playing there.

If I may offer some advise, take your money out and look for a safer gaming website. Would you think that would be a wise course of action, in your opinion?

About Spinado casino, here's a tip

...read all the terms

11.5 If the account owner does not access their account for 180 days, this account will be considered inactive. In this case, the Company may start charging a monthly service fee of $30. After the specified period, the Company will inform the player about the charge in the account status and the monthly service fee that will be charged. If the account remains inactive for the next 30 days, the Company will continue to charge a monthly service fee of R$30. If the available balance in the account is less than the amount of the monthly service fee, the remaining balance will be forfeited completely.

Play at casinos with fair rules, okay 😉😘

Radka

Thank you for your advice, it was very useful.

When it comes to choosing a casino, we have to be sensible 😉

That's it precisely! I imagine such a rule is not something regular players would look for at first glance, so thank you for the precise quotation!

We also see that as a negative factor; helping others spot these unknown rules is a very important part. I'd say.

Always make smart choices, right? 😉

Happy to help.

We surely have to be cautious. 🙂 Were you able to withdraw your money already and without complications?