5 months ago
I completely understand your feelings and sympathize with you. Anyway, I would take it as a positive that they keep you informed about everything that is going on, even if waiting a month for a refund is enough in my opinion. I would wait until the aforementioned day and if you don't receive anything, then I would think about filing a complaint. I believe the time you waited was enough.
Anyway, I'll wait and see if anything changes. Good luck. ☘️