Slot Wolf Casino - general discussion

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SlotWolf casino deceives its users. For some time now I have been hearing lies from the operators of this casino. The fact is that I stopped receiving letters to my e-mail, the operators claim that they send me letters, but they do not reach. I have never heard such an absurd statement.

Name: Igor

Email:

WolfieTue, 10/04/22 09:25:03 pm Asia/Almaty Hello. How may I help you? What's your language?English Russian Deutsch Suomi 日本語 Igor Glukhikh09:25:08 pm Russian Please select a question category Deposits/Payouts Bonuses Verification Partners Your feedback Talk to an agent

Igor :25:14 pm Talk to agent

Wolfie09:25:19 pm Please wait a moment while I transfer the chat to our agent. After that, please describe briefly the essence of your problem and wait for the agent's response. Thanks for waiting! You were transferred to Tiffany09:25:22 pm

Tiffany09:25:56 pm Hello!

How can I help you today? 09:26:28 pm Hello. I can't access the site. %

Igor 09:27:51 pm I can only do it with VPN I would like to know the reason?

Tiffany09:30:45 pm Your ISP may be blocking access

From our side, no blocking was applied to your account.

Igor 09:31:35 pm Can I play via VPN?

Tiffany09:33:42 pm You can try using the VPN just to access the site. If, for example, a VPN accesses games that are prohibited for your region, then this can cause problems.

Try the following:

Please log out of your account and clear your browser cache.

You may need to restart your browser/computer/phone. I also recommend trying a different device and a different ISP.

Igor 09:35:24 pm You can send me instructions to glukhikhigor@mail.ru

Tiffany09:38:48 pm Of course we can.

Igor 09:39:19 pm I would appreciate it. Did you send?

Tiffany09:44:55 pm Yes, I did 🙂

Igor 09:45:38 pm I did not receive

Tiffany09:46:49 pm Please check your spam folder.

The letter may be slightly delayed.

Igor Glukhikh 09:47:03 pm Nothing

Tiffany09:48:01 pm Sent again 🙂

Igor 09:48:36 pm There is nothing

Tiffany09:51:02 pm This is very strange 😞

Why do you need it as an email? Igor Glukhikh09:52:01 pm I sent you an email. check. Did you receive it?

Tiffany09:53:29 pm Got it, I'll try to send you an answer in a few minutes, please wait.

Igor 09:56:58 pm Can a provider block mail?

Tiffany09:59:45 pm No, the provider cannot block mail.

Igor Glukhikh10:01:31 pm Then why am I not receiving emails from you and can't log into my account?

Hi Edward. Can you answer my question? Edward10:08:40 pm Hello, what is the reason for not being able to login? Are you unable to reset your password or are you not allowed to access the site?

Igor 10:09:51 pm I can log in via VPN Edward10:10:04 pm You have already been answered above, I will duplicate the message.

Your ISP may be blocking access

From our side, no blocking was applied to your account.

Igor Glukhikh10:10:41 pm And who blocks mail?

Edward10:11:51 pm I'll check now. Did you receive our message in reply of 28 September?

Igor 10:13:52 pm No And today they assured me that they answered my letter. but I didn't get anything

Edward10:15:49 pm I checked the message was sent. What email client do you use?

Igor 10:16:32 pm mail.ru Edward10:19:18 pm Try to check if we are on your blacklist.

Igor 10:19:53 pm No Can I change my email?

Edward10:20:55 pm Unfortunately, technically we can't do that.

Igor 10:21:43 pm How so?

Edward10:22:35 pm Sorry, but could you clarify what you mean?

Igor Glukhikh10:23:12 pm djcentigor@gmail.com write me here

Edward10:26:54 pm Check if your mail has run out of cloud memory. Igor Glukhikh10:29:19 pm Well, why laugh. and here is the cloud. I receive emails from many people Edward10:29:25 pm Messages may not arrive in the mail if the storage in the cloud has run out. Unfortunately, we can only write to you on the mail that is linked to your account.

Igor 10:31:27 pm But why don't you do this? Only letters from you don't come to me. Why are you lying?

Edward10:33:56 pm I'm already the second agent to check this. Please try to check with your email client support. Igor Glukhikh10:34:22 pm Why are you lying?

Edward10:39:01 pm I'm sorry, but we've tried to help you in every way we can. We have run out of options for why letters do not come from us. There were no reports from other players with a similar problem. Please try to check with your email client support.

How can this be? Who can block mail?

Daniel Do you have representatives of SlotWolf on your site? I think you should reconsider their rating. I have a lot of evidence of their lies

Dear leksander,

kindly send all the evidence to data@casino.guru - this is the proper "place" 🙂

Thank you.

To begin with, tell me what you think about the fact that they send me letters, but for some reason they do not reach. And why does my provider block only their casinos and after my first deposit?

I want to hear your opinion.

Hello leksander,

it may be because the casino probably hires some 3rd party company to send promotions, this is quite usual, so the 3rd party company is not in any relation to your attempts to contact the casino. Furthermore, it's also a security standard that the casino will only reply to registered emails. I believe it was mentioned somewhere in the transcripts - honestly, I did not read it all.

I do not fully understand what "your provider" are you referring to. Can you explain in some short way, please?

Kind reminder, want an expert opinion? Submit the complaint and state evidence. 🙂

How do I file a complaint if there is no disputed amount. They receive my letters, they admitted it, they just do not send me answers, but only talk about it. I sent all the dialogues to the mail of another person. Everything works great. They got my vote when there was a nomination for the best casino, now they don't need me. That's all.

SlotWolf Casino

May 17, 2021, 20:30

Hello Igor!

May the best Slotwolf win! 🐺

Slotwolf is in the final round of the AskGamblers Awards in the Best Casino category and we want to please all of you who help us win this prestigious award!

Get 100FS if you vote for Slotwolf! Follow these 4 easy steps and get free spins:

1. Sign up for AskGamblers (if you don't have an account yet).

2. Go to the Slotwolf review page and click "Assign".

3. Take a screenshot.

4. Submit it to our support team to get a bonus!

If you like, you can also write a review - that would be great! If you do, please write a review longer than one line due to moderation aspects of the site.

That's how they got votes. And after I have fulfilled their conditions, I cannot log into my account without a VPN and do not receive emails

Hello,

I believe that I already suggested that you can insert some amount and then explain in the complaint. I'd like to see what will happen with the complaint.

Kindly stop pasting such links, please - we do not care about AskGamblers reviews, but it's good to know what the casino is doing 🙂.

I don't care about AskGamblers reviews either. They, like you, work on an affiliate program. And they also turn a blind eye to the fact that high-rated casinos are fooling their customers.

This is the copied email that SlotWolf casino flooded me with when they wanted to get my vote. I have translated it for your convenience.

Well, I'd say that your opinion about our user reviews is not actually objective, but I can understand that according to all your bad experiences you feel this way.

To the emails, I would simply ignore it all 🙂.

And in my opinion, my opinion is the most objective. I have game experience. Casinos consider me potentially dangerous (they themselves admitted it), they can’t understand how I manage to win so often, that’s why they start doing all sorts of dirty tricks. Such as blocking by IP, they disconnect from the loyalty program, deprive them of bonuses. And in general, they begin to carry all sorts of nonsense. I understand that you are very dependent on the casino, look at what complaints you have resolved, only about the non-payments that players should receive without complaints. The remaining issues are simply ignored or resolved in favor of the casino. That's why you justify the clones that every good casino has (I pointed out two casinos to you, you justify them. I understand the dog does not bite the hand of the feeder). I am sure that all good reviews are written by interested people or for handouts from the casino. Who speaks out against those you simply block. I won't be surprised if I get banned. Something like that.

We never ban users for their opinion about casinos, but for example, we ban them for using abusive language. Correct me if I'm wrong, but I personally banned 1 or 2 of your accounts in past and despite that, I let your current account open since it doesn't break any rules.

Regarding the dog that doesn't bite the feeder. SlotWolf earned a decent rating on CasinoGuru - that's true. On the other hand, I'm sure you know we also have many casinos in our database that are rated even better and they even earned our Fair Badge rating. I'm quite sure we have some income from SlotWolf, but it's now definitely a major part of the CasinoGuru's income.

We also don't like fact that some casinos try to improve their user rating by writing fake reviews or motivating players to submit only positive reviews. We constantly work on developing tools that help us identify such reviews and reject them. We already have some of these tools active and some are still in development. I'm afraid it's a never ending process.

Please close my account, I lost 45,000 euros because of you and your rating, THANK YOU.

LG Joseph

You closed my accounts for accusing you of lying and hiding the truth. You claimed that you saw documents that were not and cannot be. You refused my request to publish them. Isn't that a lie? Correct me if I am wrong.

Well - mafia pure - what did you expect? 😂

Hello. I have read your posts. You are very passionate, I see. I am very sorry that you were treated this way. For casinos, people like you are priceless. That's why they won't let you go. I wanted to know how much time do you spend in the casino playing? What casinos did you play?

Great words. The main thing is that they are true. I want to make friends with you. glukhikhigor@mail.ru This is my email. You can write to me there, I think that our accounts will be closed soon.

It's basically about not giving you any chance at all, everyone takes a risk when they play that's OKE, but I really don't think it's particularly cool to let someone go under completely!

Ask Daniel, he used to claim that I got my deposits back from the casino. He must know how it's done. Because I have no idea how this is possible?