I received a payout of 550 euros on November 3rd, applied for the payout in the night on November 2nd and on November 3rd at 11:30 a.m. it was on my bitpanda account in litecoin. So not 24 hours. And now such a drama for many players and for me
same problem, I have to press I forgot my password to receive a new password by email. Then I can write
I also pressed forgot password but I don't receive an email!!
Excellent. Now I at least have some hope because I haven't found a player yet who has received any payment
You can give yourself hope, but as I already wrote, they deleted €24,000 from my account today.
Oh well, they're just gone. Just set it to 0?
I can no longer log into the account from my PC, "wrong password". I also tried it from the laptop and different browsers, "wrong password". I was still logged in on my cell phone. All transactions were canceled and a few hours later the balance was €0. Support no longer responds to emails, even though I usually had an answer within an hour.
And the chat in the casino? He answers immediately. You're there with your cell phone
"I will forward it to the team. You will get a message soon."
The casino is the biggest scam of 2023.
Safe
on slootz???
I assume it's a selective scam.
im waiting for a 1000 payout
Many people are waiting for their money but Slootz won't pay.
I still have access to the account from my cell phone because I'm still logged in. It is no longer possible to log into the account again.
I doubt the casino will pay out a single player! The information you receive in the support emails is always the same. Identical copies. All my withdrawals have been canceled but the money is still available in the account.
I don't want to get ahead of myself, but it seems quite complicated to me and I'm not very optimistic. However, while the complaint is open the team will try to help as best as they can. I don't guarantee that the money will come, but I would like to believe that it will be resolved.
So we have nothing to do but wait and see what happens next. 🙁
I can no longer log in normally either. I have to press forgot password and a new password arrives by email with which I can log in again.
Hello, I see you have a problem with logging into your account. Didn't the password reset work for you ?
As for your money, how long have you been waiting for it ? As you can see it looks like you are not the only one who got into this situation.
I can no longer log into the account from my PC, "wrong password". I also tried it from the laptop and different browsers, "wrong password". I was still logged in on my cell phone. All transactions were canceled and a few hours later the balance was €0. Support no longer responds to emails, even though I usually had an answer within an hour.
The casino didn't even reply to your balance disappearing ? I don't think that's right without some explanation. I think this is going to be an uphill battle.
I have now been able to reset the password. No, there was no response to the loss of credit.
In the end, I hope that many people see this post here and never deposit there
hi
same problem get total from casino group from slootz bogamba 20000 euro
its pending from 26 oktober chat always same answer
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
